Emotional Intelligence

Our emotional intelligence helps us manage our emotions at work, build productive relationships with colleagues, and handle difficult decision-making. Informed by the work of Daniel Goleman, Patrick King, Carolyn Stern, and Susan David, this course will help learners understand emotional intelligence and how to grow their capabilities. We will broaden our emotional vocabulary, learn emotional agility, problem-solving, empathy, building trust, and more.

On this page:

Learning Outcomes

  • Identify Goleman’s four components of Emotional Intelligence
  • Practice empathy skills including listening
  • Develop tactics for managing emotions
  • Increase emotional vocabulary

Intended Audience

UB faculty and staff





Workshop Schedule and Registration

Log in to UB EDGE to view workshop dates and register. (Don't have a UB EDGE account? Search for dates on the UB Calendar and email training@buffalo.edu or call 716-645-4459 to register.)

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Kyle O'Neill

Training Facilitator

Organizational Development and Effectiveness (ODE)

Phone: 716-645-4489

Email: koneill2@buffalo.edu

Contact for Questions

Kerry Lynch.

Kerry Gangi

Program Coordinator and Communications Specialist

Organizational Development and Effectiveness (ODE)

Phone: 716-645-4459

Email: training@buffalo.edu

The University at Buffalo is committed to providing reasonable accommodations to individuals with any disabilities. If you require accommodations to participate in this session, please contact Organizational Development and Effectiveness (ODE) at (716) 645-4459 or training@buffalo.edu prior to attending the workshop. Please allow ample time for ODE to work with the Office of Accessibility Resources to arrange accommodations.