This nine-workshop series prepares managers to effectively manage employee performance.
This unique learning experience combines instructor-led workshops and a self-paced online session with case study analysis and discussion forums. In addition to the workshops, opportunities are provided throughout the program for you to network and learn about the managerial experiences of your UB colleagues.
UB faculty and staff with supervisory responsibilities
This full-day class will allow you to explore your preferred communication style through the DiSC® assessment and learn strategies for overcoming differences in communication styles in an effort to get your message heard and stay in dialogue.
This class is split into two half-day classes. The first class focuses on organizational climate. You will learn about the six elements of climate and how you can help shape each element to improve the climate in your unit. The second class teaches you the GROW model of coaching and how to successfully utilize this model to coach employees to higher levels of performance.
This class is split into two half-day classes. The two classes explore the PARTNER model of developing effective performance programs with employees in a collaborative manner.
This half-day class will help you to assess the motivations, fears and intentions colleagues may have when interacting with you. Learn how to adapt your approach accordingly to be more effective.
This half-day class will help you determine and address the root causes of poor performance, understand the accountability cycle and how to help your employees through the cycle by creating clear agreements.
This half-day class will teach you how to avoid the pitfalls of giving feedback to employees by utilizing an effective model that ensures clarity and increases the probability of behavior change.
This online class demonstrates techniques for simplifying and strengthening documentation in your employee records. These techniques ensure that you have the solid documentation that is needed to create an effective evaluation process and address performance issues appropriately.
This half-day class teaches you strategies for applying progressive discipline and tips for utilizing the resources available to assist you throughout the discipline process. A panel of Employee Relations experts will answer your questions and advise you on the best approach to your employee situations.
This half-day class discusses strategies to drive employee performance, based on the Daniel Pink book "Drive." These strategies help you to identify and reinforce desired employee behaviors and create a rewarding environment where employees can thrive.
|Program is offered annually in Spring and Fall semesters ||Various TBA||South Campus |