FedEx for UB

• Take advantage of New York State Contract Pricing
• Create your own shipping labels and track your shipments
• Schedule Pickups from FedEx
• Order FedEx Supplies

The university has set in place multiple FedEx accounts for many departments,  however if your department is in need of a FedEx departmental account please e-mail the following information to UBConsolidatedBilling@buffalo.edu :

• Department Name
• Building and Room
• City, State, Zip
• Contact Name
• Contact Phone Number
• Contact E-mail

Many users can be tied to the same departmental FedEx account.  In order to request a new user to be added to your existing FedEx account please e-mail the below information to UBConsolidatedBilling@buffalo.edu :

• FedEx Account number (if available)
  
• Name (First and Last)
• Campus Address
• Phone Number
• Email Address
• Default Account Number (to be used if no account number is provided in a shipment)
  

Once the new user is set up they will receive a welcome e-mail with their login information and helpful links.

All billings will be processed through a consolidated billing process through Business Services.  Any UB Account can be used when creating a shipment,  this includes State, Research Foundation (RF) or UB Foundation (UBF) accounts.

If you have any questions related to your bill, please email us at UBConsolidatedBilling@buffalo.edu

• FedEx Customer Support – 1-800-GO-FEDEX – 1-800-463-3339
• FedEx Technical Support – 1-877-339-2774
• FedEx International Help Desk – 1-800-247-4747
• FedEx LTL Freight Customer Support - 1-800-393-4585  (LTL Freight is not covered under the NYS contract)
• Joseph Filipiak  - Worldwide Account Manger FedEx Government Services, LTL Freight  - (302) 542-8396

The FedEx Customer Resource Guide provides a detailed list of additional contact information and links to helpful resources.