FedEx for UB

Use FedEx for your small package departmental inbound and outbound shipping needs.  Invoicing will be managed centrally on a consolidated bill and any UB account can be used when creating a shipment including State, Research Foundation (RF) and UB Foundation (UBF).

On this page:

FedEx for UB

  • Take advantage of New York State Contract Pricing
  • Create your own shipping labels and track your shipments
  • Schedule Pickups from FedEx
  • Order FedEx Supplies

Account Setup

The university has set in place multiple FedEx accounts for many departments,  however if your department is in need of a FedEx departmental account please e-mail the following information to :

  • Department Name
  • Building and Room
  • City, State, Zip
  • Contact Name
  • Contact Phone Number
  • Contact E-mail

Adding Additional Users to Account

Many users can be tied to the same departmental FedEx account.  In order to request a new user to be added to your existing FedEx account please e-mail the below information to :

  • FedEx Account number (if available)
  • Name (First and Last)
  • Campus Address
  • Phone Number
  • Email Address
  • Default Account Number (to be used if no account number is provided in a shipment)

Once the new user is set up they will receive a welcome e-mail with their login information and helpful links.

How Billing Works

All billings will be processed through a consolidated billing process through Business Services.  Any UB Account can be used when creating a shipment,  this includes State, Research Foundation (RF) or UB Foundation (UBF) accounts.

Add Your UB Account Number

To ensure that the correct UB Account number is charged you may add it in Step 4 of the shipment process.

If you have any questions related to your bill, please email us at

Using the FedEx Website

Contact an Expert

For Direct Support from FedEx

  • FedEx Customer Support – 1-800-GO-FEDEX – 1-800-463-3339
  • FedEx Technical Support – 1-877-339-2774
  • FedEx International Help Desk – 1-800-247-4747
  • FedEx LTL Freight Customer Support - 1-800-393-4585  (LTL Freight is not covered under the NYS contract)
  • Joseph Filipiak  - Worldwide Account Manger FedEx Government Services, LTL Freight  - (302) 542-8396

The FedEx Customer Resource Guide provides a detailed list of additional contact information and links to helpful resources.

For UB Specific Questions

Valerie Dennis.

Valerie Dennis

Asset Management, Card Programs and eProcurement

Financial Management

Phone: 716-645-2604


For Contract Questions