Purchasing Dell Computers

In partnership with Dell, UB has identified configurable standards that include the UB desktop image and are supported by the UBIT. You can purchase other Optiplex and Latitude models, Precision workstations, servers, storage, printers and IT peripherals, supplies and accessories.

On this page:

Dell Lead Times

Plan for Extended Lead Times

Dell products are experiencing extended lead times due to current supply chain conditions.  Please review lead times and plan accordingly prior to ordering.

UB Dell Premier Store

The UB workstation standards are located on the home page of the UB Dell Premier Store website. You may upgrade the configurations by following the screen options.

Consult Your IT Node for Workstation Standards

Not all brands and types of notebooks, desktops and tablets can be easily supported by the campus IT staff. Contact your information technology support staff for assistance. Find the support staff for your unit, department or academic area.

UB Dell Premier Store Help

For assistance with the Dell Premier Store please contact Peter Castillo from Dell Inside Sales Account Management at 512-513-9674.

Clear Your Browser History

If you are unable to see the UB custom Dell configurations page, then clear your browser history and try again:

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Purchase Dell with ShopBlue

Dell products may be purchased in ShopBlue using the Dell Punch-Out Catalog.

1. Log into ShopBlue.

2. Click on the Dell Punch-Out Catalog logo, which can be found in the "Showcases" section on the ShopBlue homepage.

3. Browse products and add items to your cart.

4. From your Dell shopping cart, click on "Create Order Requisition" and proceed through the steps to checkout in ShopBlue.

Pulling a Dell Quote into the Punchout

1.    Go to Shopping Home

2.    Select the Dell Punch out catalog under Electronics

3.    Click Quotes

4.    Enter the eQuote number

5.    Select View Details

6.    Select Create Order Requisition

7.    Submit Order Requisition

Item details will populate in ShopBlue, and you can complete the checkout process.  Orders under $5,000 are submitted directly to Dell.  Orders over $5,000 will be reviewed by the buyer and submitted electronically to Dell. 

Purchase Dell With Procurement Card (PCard)

To purchase Dell products from the UB Dell Premier Store with a PCard, you need to request login credentials.

  1. Email your request for Dell Premier Store login credentials to UB purchasing agent Lauren Fenush at lfenush@buffalo.edu. You will receive your new login credentials within 1-3 business days.
  2. Once you receive your login credentials, you can sign in to the Dell Premier UB Store.

       3. Generate an E-Quote to order direct with your PCard.

Returns and Credits

Most manufacturers and resellers have limited return policies or fees applied to returned items. It is important that you contact Dell as soon as possible to inititate the return. Contact information can be found in the support section below.

Dell Consultation and Support

Mobile Users: Swipe to scroll table

Dell Support Type Phone Number

Dell Technical Support:


Customer Care:


Spare Parts:


Pro Support for Dell Laser Printers:


Basic Support for Dell Laser Printers:


Returns & Order Tracking:


Built-In Configurator

Click on the ? Help Me Choose  option. A window will pop up that explains the upgrade options and provides assistance on making a choice.

Computer and Server Quotes, General Assistance

Peter Castillo, Inside Sales Account Management
Office: 512-513-9674

Dell-branded and 3rd Party Software and Peripherals

Peter Castillo, Inside Sales Account Management
Office: 512-513-9674

Out of warranty parts and components

Required: Your unit tag number

Peter Castillo, Inside Sales Account Management
Office: 512-513-9674

Warranty Extension Quotes

Required: Your unit tag number

Email: ESL_spares@dell.com

Dell Premier Store FAQs

Contact an Expert

UB Purchasing Department

Lauren Fenush

Purchasing and Contract Services

Phone: 716-645-4526

Email: lfenush@buffalo.edu

Related Polices and Links


related links