Purchasing Dell Computers

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In partnership with Dell, UB has identified configurable standards that include the UB desktop image and are supported by the UBIT. You can purchase other Optiplex and Latitude models, Precision workstations, servers, storage, printers and IT peripherals, supplies and accessories.

UB Dell Premier Store

The UB 2020 workstation standards are located on the home page of the UB Dell Premier Store website. You may upgrade the configurations by following the screen options.

Consult Your IT Node for Workstation Standards

Not all brands and types of notebooks, desktops and tablets can be easily supported by the campus IT staff. Contact your information technology support staff for assistance. Find the support staff for your unit, department or academic area.

UB Dell Premier Store Help

For assistance with the Dell Premier Store please contact Peter Castillo from Dell Inside Sales Account Management at 512-513-9674.

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Purchase Dell With eReq

1. Go to UB Dell Premier Store website to create an E-Quote.

2. Create an eReq and attach the E-Quote and submit it for processing. 

Purchase Dell With Procurement Card (PCard)

To purchase Dell products from the UB Dell Premier Store with a PCard, you need to request login credentials.

  1. Email your request for Dell Premier Store login credentials to UB purchasing agent Joyce Ansel at ansel@buffalo.edu. You will receive your new login credentials within 1-3 business days.
  2. Once you receive your login credentials, you can sign in to the Dell Premier UB Store.

       3. Generate an E-Quote to order direct with your PCard.

Returns and Credits

Most manufacturers and resellers have limited return policies or fees applied to returned items. It is important that you contact the buyer associated with your order (not the vendor) to resolve any issues.

Dell Consultation and Support

Mobile Users: Swipe to scroll table

Dell Support Type Phone Number

Dell Technical Support:

800-981-3355

Customer Care:

800-981-3355

Spare Parts:

800-357-3355

Pro Support for Dell Laser Printers:

866-516-3115

Basic Support for Dell Laser Printers:

877-459-7298

Returns & Order Tracking:

800-981-3355

Built-In Configurator

Click on the ? Help Me Choose  option. A window will pop up that explains the upgrade options and provides assistance on making a choice.

Computer and Server Quotes, General Assistance

Peter Castillo, Inside Sales Account Management
Peter_Castillo@dell.com
Office: 512-513-9674

Dell-branded and 3rd Party Software and Peripherals

Peter Castillo, Inside Sales Account Management
Peter_Castillo@dell.com
Office: 512-513-9674

Out of warranty parts and components

Required: Your unit tag number

Peter Castillo, Inside Sales Account Management
Peter_Castillo@dell.com
Office: 512-513-9674

Warranty Extension Quotes

Required: Your unit tag number

Email: ESL_spares@dell.com

Dell Premier Store FAQs

Contact an Expert

UB Purchasing Department

Joyce Ansel

Purchasing, Procurement Services

Phone: 716-645-2483

Email: ansel@buffalo.edu

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