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UB's Amazon Business account is accessible through ShopBlue punchout, using state, Research Foundation or UB Foundation Procurement Cards.
Use only state, Research Foundation or UB Foundation Procurement Cards for UB's Amazon Business account. Purchase orders and personal credit cards are not accepted.
If you are currently using your @buffalo.edu email address on Amazon to make personal purchases and do not want to merge your personal order history and Prime Membership to the centralized Amazon Business account, then you will need to change the email address on your personal account to a non-UB email address (i.e. Gmail, Yahoo).
Ensure that your personal order history and any personal Prime Membership remains separate from the Amazon Business account:
UB will not reimburse Amazon purchases made with personal credit cards. Faculty and staff remain personally liable for these purchases.
Through the ShopBlue Amazon punchout, you will have unlimited, free 2-day shipping on eligible items. Products eligible for Business Prime Shipping will be designated with a “Prime” logo on the product page and at checkout. Please note, not all shipping speeds are available for all items and all addresses.
If an item is not eligible for Prime benefits, you are encouraged to find an alternative that is eligble, however, you are not prohibited from purchasing non-Prime items.
Due to a universitywide initiative to reduce risk and tighten internal controls surrounding gift cards, purchases of gift cards may not be made through the UB Amazon Business account. Gift cards are considered a cash equivalent and should be treated as such. Gift card purchases must go through the procurement process to ensure proper controls are in place, and may be submitted as a requisition in eReq or ShopBlue.
Cancellations are not automatically reflected in ShopBlue. If an item is cancelled, please place a comment in the comments/business purpose section of the order.
If a cart has items that cross multiple commodities, please choose the commodity that has the highest value.
Discounts in the Amazon Punchout will not transfer over to ShopBlue, however they will be reflected in the total that is charged to the card.
You will not need a separate Amazon Business Login to access the Punchout. Users access the punchout through the ShopBlue login with their UBIT Single Sign on.
To initiate a return, navigate to the Your Orders section within the Punchout. Within the order, there will be a button to Return or Replace Item. If you need assistance, you can chat directly with support or call Amazon Business Customer Service at 1-866-486-2360.
No. Shipping to off-campus addresses is not permitted.
Visit our Business Services Support Hub to submit and track requests and access helpful resources.
Amazon Business Customer Service: 1-866-486-2360 or Visit the Amazon Support Hub