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Help
Staff meet around a patchwork of tables.

Staff technology guide

Explore the software and services UB provides to help you do your job.

Your UBIT dashboard:

UBITName Manager

Duo Manager

UBmail

Check voicemail*

Microsoft 365

Zoom

UB Box

Departmental IT help

* Off-campus? Use a VPN.

Technology help for staff

A/V consulting and repair, design, or course capture help

  • Call 716-645-3542 (North and South Campus) and select option 2
  • Visit a Classroom Technology Support office:
    • 140 Diefendorf Loop, 104 Diefendorf Hall, South Campus

Learn about your UBIT services

New to UB? Set up your tech

Wi-Fi, Duo and more

UB Phones

UB VoIP phones

UBMAIL

Get the most out of your @buffalo.edu email

Team up

Install UB's conference and video apps
What happens to your UBIT services when you retire or leave your position at UB

UB Tech News for Staff

Students: Play Family Feud-style Cybersecurity Stump the CIO for prizes in the Buffalo Room on October 8th
9/28/26
Join UBIT on Thursday, October 8, from 2 to 4 p.m. in the Buffalo Room on Capen’s ground floor (down the hall from 1Capen) for the ultimate cybersecurity challenges gameshow, featuring fun, food, and free prizes.
New ‘Check Your Internet Connection’ tool helps you troubleshoot network problems
9/14/26
A new self-service tool from UB Information Technology can give you, and the UBIT Help Center, a clearer picture of what may be happening.
Explore the UB AI Showcase on November 4
9/28/26
Curious about the latest in AI and how it’s being used at UB? Join UBIT for the UB AI Showcase on Wed, November 4, 2026, from 10 a.m. to 3 p.m.
Stay safe during Cybersecurity Awareness Month
9/21/26

We all play a role in keeping our online lives safe and secure. Take some simple steps to help protect yourself, your friends, classmates, and colleagues.

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Remote access resources

Learn what you need to stay productive off-campus, how to access your work computer from home and establish a secure connection to protected UB resources.

Learn about using technology

Find resources to learn a computer skill

Explore computer and software training offered by UB and its partners.

Visit the UB Administrative Services collection of resources

MyGartner

Explore trends and best practices in information technology with Gartner, a research and advisory firm (UBITName Login required).

Log into MyGartner

See also