Staff meet around a patchwork of tables.

Staff technology guide

Explore the software and services UB provides to help you do your job.

Your UBIT dashboard:

UBITName Manager

Duo Manager

UBmail

Check voicemail*

Microsoft 365

Zoom

UB Box

Departmental IT help

* Off-campus? Use a VPN.

Technology help for staff

A/V consulting and repair, design, or course capture help

  • Call 716-645-3542 (North and South Campus) and select option 2
  • Visit a Classroom Technology Support office:
    • 140 Diefendorf Loop, 104 Diefendorf Hall, South Campus

Learn about your UBIT services

New to UB? Set up your tech

Wi-Fi, Duo and more

UB Phones

UB VoIP phones

UBMAIL

Get the most out of your @buffalo.edu email

Team up

Install UB's conference and video apps
What happens to your UBIT services when you retire or leave your position at UB

UB Tech News for Staff

New: Manage your UBITName password at account.buffalo.edu
3/26/26

An updated UBITName Manager is now available for all UB students, faculty, and staff with a new website address: account.buffalo.edu.

UB Remote Desktop Gateway retires March 23 - connect to UB VPN
12/2/25

The UB Remote Desktop Gateway service is retiring March 23, 2026. Students, faculty, and staff can connect to UB VPN with their devices to access important UB services off campus.

IT Staff: Attend NYSERNet Connect at UB on April 28
3/20/26
NYSERNet Connect will be held on April 28, 2026 from 9 a.m. to 4 p.m. at the UB Center for Tomorrow.
Students: Save on laptops, software, and more with UB discounts
3/30/26
As a UB student, you can take advantage of discount pricing on devices, software, and streaming services through UB.
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Remote access resources

Learn what you need to stay productive off-campus, how to access your work computer from home and establish a secure connection to protected UB resources.

Learn about using technology

Find resources to learn a computer skill

Explore computer and software training offered by UB and its partners.

Visit the UB Administrative Services collection of resources

MyGartner

Explore trends and best practices in information technology with Gartner, a research and advisory firm (UBITName Login required).

Log into MyGartner

See also