Staff Technology Guide

Explore the services UBIT provides for staff, and find step-by-step instructions for using voicemail, Jabber, your UB email, virtual private networks and much more. You may have additional services and support available through your departmental IT.

What happens to your UBIT services when you retire or leave your position at UB

IT news for staff

Get the most out of Outlook’s new Focused Inbox feature

1/28/22

A new UBmail feature (included with Microsoft 365) is designed to automatically pre-sort email in your Outlook inbox based on what it thinks is important to you.

Avoid writing emails that look like phishing messages

10/14/21

Phishing attempts—fraudulent emails designed to trick people into revealing sensitive personal information—are especially insidious because they often claim to be from a trusted source, like a colleague, or your bank… or your university.

Dialing an outside line? Include the area code beginning October 24, 2021

10/15/21

Area codes will be required for all outside calls—including to local “716” numbers—from UB Phones and other devices, due to a change made by Verizon. Calls to internal UB numbers will not be affected. Be sure to update any speed dial or call forwarding settings, especially those to 716-area numbers.

Exchange Online: answers to common questions

4/26/21

As part of UB’s move to Microsoft 365, UB employees and new students are moving to Microsoft 365’s cloud-based email service for UBmail, Exchange Online. These are the most common questions people have about this change.

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