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Help
Staff meet around a patchwork of tables.

Staff technology guide

Explore the software and services UB provides to help you do your job.

Your UBIT dashboard:

UBITName Manager

Duo Manager

UBmail

Check voicemail*

Microsoft 365

Zoom

UB Box

Departmental IT help

* Off-campus? Use a VPN.

Technology help for staff

A/V consulting and repair, design, or course capture help

  • Call 716-645-3542 (North and South Campus) and select option 2
  • Visit a Classroom Technology Support office:
    • 140 Diefendorf Loop, 104 Diefendorf Hall, South Campus

Learn about your UBIT services

New to UB? Set up your tech

Wi-Fi, Duo and more

UB Phones

UB VoIP phones

UBMAIL

Get the most out of your @buffalo.edu email

Team up

Install UB's conference and video apps
What happens to your UBIT services when you retire or leave your position at UB

UB Tech News for Staff

Update Zoom Workplace before August 10
7/31/26
UB students, faculty and staff should update the Zoom Workplace application to version 7.1.0 before August 10, 2026.
Faculty: New one-stop for classroom tech, passcodes and more
8/11/26
A new Learning Space Profiles website is now available, giving faculty a central place to explore available classroom technology and features at UB.
What is BullsAI? A guide to UB’s new AI platform
7/24/26

Artificial intelligence is becoming part of everyday work, learning, and research, but with so many AI tools available, it can be difficult to know which one is right for the task.

Microsoft Copilot Chat: Your AI Companion at UB
8/5/26
Microsoft Copilot Chat is available for all UB faculty, staff, and students free with your UB Microsoft 365 license.
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Remote access resources

Learn what you need to stay productive off-campus, how to access your work computer from home and establish a secure connection to protected UB resources.

Learn about using technology

Find resources to learn a computer skill

Explore computer and software training offered by UB and its partners.

Visit the UB Administrative Services collection of resources

MyGartner

Explore trends and best practices in information technology with Gartner, a research and advisory firm (UBITName Login required).

Log into MyGartner

See also