Staff meet around a patchwork of tables.

Staff technology guide

Explore the software and services UB provides to help you do your job.

Your UBIT dashboard:

UBITName Manager

Duo Manager

UBmail

Check voicemail*

Microsoft 365

Zoom

UB Box

Departmental IT help

* Off-campus? Use a VPN.

Technology help for staff

A/V consulting and repair, design, or course capture help

  • Call 716-645-3542 (North and South Campus) and select option 2
  • Visit a Classroom Technology Support office:
    • 140 Diefendorf Loop, 104 Diefendorf Hall, South Campus

Learn about your UBIT services

New to UB? Set up your tech

Wi-Fi, Duo and more

UB Phones

UB VoIP phones

UBMAIL

Get the most out of your @buffalo.edu email

Team up

Install UB's conference and video apps
What happens to your UBIT services when you retire or leave your position at UB

UB Tech News for Staff

UB Zoom Workplace app updates
1/30/26
Zoom recently released a series of updates to the Workplace desktop and mobile apps, designed to make meetings simpler, whether you’re joining or hosting.
Students: Download UB provided software for free
2/2/26
UB Students: Did you know that UBIT offers free downloads of software on your personal devices, giving you everything you need to excel?
Setting up devices on UB Devices, or UB Connect? Turn off rotating MAC Address setting
9/10/25

Looking to connect a device to the UB Devices or UB Connect networks at UB? Make sure to turn off the Private Wi-Fi Address setting first to prevent you from having to continuously re-register your device.

Update Duo Mobile by Feb 2nd to avoid login problems
1/28/26
Starting February 2, 2026, outdated versions of the Duo Mobile app or your phone’s operating system may prevent you from signing in to UB services.
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Remote access resources

Learn what you need to stay productive off-campus, how to access your work computer from home and establish a secure connection to protected UB resources.

Learn about using technology

Find resources to learn a computer skill

Explore computer and software training offered by UB and its partners.

Visit the UB Administrative Services collection of resources

MyGartner

Explore trends and best practices in information technology with Gartner, a research and advisory firm (UBITName Login required).

Log into MyGartner

See also