Our Mission

To advance UB's mission of excellence in research, teaching and service through the innovative and effective use of information technology.

Major Objectives

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Research, Scholarship and Economic Development

Building on the foundation of our faculty excellence through investing in high-impact research across the disciplines; Deepening our impact and outreach in the regional community by strengthening programs and partnerships that contribute to the social, cultural and economic vitality of Western New York; Aligning our health science schools with key partners to improve health care outcomes and advance clinical research locally and globally.


Business Intelligence and Data Management

Enable the university to make more real-time decisions in regards to constituency engagement, student retention and program development; Provide processes and infrastructure for the purposes of managing various types of university information and data.


Modern and Reliable Technology Infrastructure

Improving academic support infrastructures to create a state-of-the-art educational and research environment.

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Curricular Innovation and Student Success

Enriching the overall educational experience while raising the academic profile of our undergraduate, graduate and professional students; Strengthening our significant international presence and preparing our students to lead in a global society.

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Institutional Resource Management

Promote continuous improvement through informed decision making in the allocation of financial, physical and human resources towards the accomplishment of the university’s goals for learning, research, outreach and engagement.

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UB Branding and Digital Communications

Move the university further into the top ranks of academically exceptional research institutions by bringing the UB brand to life, projecting it as a top tier university worthy of attracting the brightest minds in higher education. This is accomplished by Deepening relationships to UB; Illustrating the UB experience and the UB brand; Providing quick access to information and services.

Our Values

Customer Service

UBIT seeks to understand and anticipate UB's evolving information technology needs and provide robust IT services to meet and wherever possible, exceed these needs.

Honesty and Accountability

UBIT reports clearly and honestly about our services. We are committed to providing timely updates and instructions.

Relationships and Teamwork

Working together to make progress toward UB's strategic goals, UBIT staff members support each other through shared information and opportunities to grow and learn.

Celebrating Our Staff

We invest in our staff by continually providing opportunities for training and career development. UBIT is a place that you can belong, and thrive in a long-term career.  See jobs >