UBIT - University at Buffalo

Students in silhouette on devices (photo by Douglas Levere).

Students in silhouette on devices (photo by Douglas Levere).

Service guides

Learn about the software and services UB provides to help you study, teach and work.

New to UB

A student deciding what to do.

A student deciding what to do.

Students

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IT Staff

Former UB

Baird point pictured.

Baird point pictured.

New to UB technology guide

Students technology guide

Faculty technology guide

Staff technology guide

IT staff technology guide

Former UB technology guide

Contact the UBIT Help Center

Call 716-645-3542 UBIT Help Center

See more ways to contact UBIT Help Center

Update your Zoom App by February 1st

Beginning February 1, 2025, you will no longer be able to use an old version of Zoom when joining and hosting meetings at UB.

Set up eduroam Wi-Fi before you arrive at UB

If you're new to UB, set up your devices with eduroam, the university's secure Wi-Fi network, before arriving on campus.

New UBIT support site makes tech help even easier

In December 2024, UBIT launched support.buffalo.edu, a new ticketing site for UB students, faculty, and staff.

Own a Copilot+ PC? Opt out of Microsoft Recall

Here’s why UB Information Technology strongly recommends opting out of Microsoft Recall.

Most popular guides

Contact the UBIT Help Center

UBIT Services Status

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Recent Videos

Get to Know Your CIO: Dr. Heath V. Tuttle
10/17/24
Learn more about Dr. Heath V. Tuttle, University at Buffalo's Vice President and Chief Information Officer.
Leveling Up UB's Game Studies
10/1/24
The 12th annual Replaying Japan Game Studies Conference took place both at the University at Buffalo and the Strong National Museum of Play. The event featured a gaming demonstration at UBIT's Level Up esports arena.
UB Tech Talk S2 E2: A Conversation on AI with UB Faculty
1/9/25
Hear from UB faculty Dominic Sellitto and Shawn Chiki as they sit down to have a conversation surrounding AI. Learn more about their AI research in the classroom and their thoughts on AI in education.
Explore free software and apps
9/19/24
Learn how you can explore free software and apps available for all University at Buffalo students, faculty and staff.
Day in the Life of a UB Tech Squad Technician
11/18/24
Follow University at Buffalo student Ray in his day in the life as a UB Tech Squad Technician. Learn how the Tech Squad can help you with your devices on campus.

Faces & Voices

"Digital technology... can provide humans with a new perspective."
12/5/22
Heeba Kariapper >
UB Senior
Computer Science and English
“Whether you’re talking about classics, or engineering, or anything in between, technology like that… stands in the right place to change a lot of what we think about traditional education.”
12/2/22
Michael Kicey >
Area librarian and UB adjunct instructor
"We’re being encouraged to do more and more online teaching activities. Although I embrace this trend, I don’t want to lose the connection to my students either."
11/10/21
James Lenker >
Associate Professor
Department of Rehabilitation Science
“Esports is here to stay. It's a big deal, and it should be taken far more seriously.”
12/2/22
Thomas Walter >
Competitive Esports Director
UB Esports

Ways to Get Help

Walk-up location
12/19/24
Visit the UBIT Help Center in 3rd floor Silverman Library (Capen Hall) on North Campus.
UBIT Help Center Online
12/3/24
Make requests from UBIT through our online forms, and track the status of open tickets.
Book the Tech Squad
1/10/25
Students can schedule an appointment with the UB Tech Squad to help with their tech.
Your department's IT
11/3/22
UB faculty and staff can look up their departmental IT for additional support options.