Get help with IT services

Most common questions

UBIT services

For help with your UBITName, connecting to UB's networks, installing software, and computer troubleshooting contact us below, or learn about Tech Squad.

Other help

UB Print Anywhere (Wepa)

Support hours: 24/7

Panopto

Support hours: M-F, 8 a.m. to 8 p.m. ET

Webex

  •  (866) 229-3239

Support hours: 24/7

Zoom

Support hours: 24/7

Phone Support

All hours are Eastern Time. Hours subject to change.

August 24 - December 23*
Day Opens Closes
Monday 8:30a.m.
5 p.m.
Tuesday 8:30a.m. 5 p.m.
Wednesday 8:30a.m. 5 p.m.
Thursday 8:30a.m. 5 p.m.
Friday 8:30a.m. 5 p.m.
Saturday Closed
 
Sunday Noon
5 p.m.

*Holidays/Exceptions:
Thursday, 11/26: Closed
Frisday, 11/27: Closed

Classroom Support

All hours are Eastern Time. Hours subject to change.

August 24 - December 23*
Day Opens Closes
Monday 7:30a.m.
8 p.m.
Tuesday 7:30a.m. 8 p.m.
Wednesday 7:30a.m. 8 p.m.
Thursday 7:30a.m. 8 p.m.
Friday 7:30a.m. 8 p.m.
Saturday 9 a.m.
Noon
Sunday Closed
 

*Holidays/Exceptions:
Thursday, 11/26: Closed
Friday, 11/27: Closed
Saturday, 11/28: Closed
Tuesday, 12/22: 8:30 a.m.-5 p.m.
Wednesday, 12/23: 8:30 a.m.-5 p.m.

More Help

UB faculty, staff and students may have additional IT support available through their departments.