Welcome to the UBIT Help Center

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UBIT Help Center North Campus location, Capen Library.

UBIT Help Center in the 3rd Floor Silveman (Capen) Library, North Campus

Ways to Get Help

Stuck in Duo?

Please call us at 716-645-3542 or stop by the Silverman (Capen) 3rd floor service desk.

Phone Support

All hours are Eastern Time. Hours subject to change.

August 24 - December 16*
Day Opens Closes
Monday 8:30a.m. 7p.m.  
Tuesday 8:30a.m. 7p.m.  
Wednesday 8:30a.m. 7p.m.
Thursday 8:30a.m. 7p.m.  
Friday 8:30a.m. 6p.m.  
Saturday Noon
5p.m.
Sunday Noon 5p.m.

* Holidays / Exceptions:

Mon., September 2: Closed
Wed., November 27: 8:30a.m .– 5p.m.
Thur., November 28: Closed
Fri., November 29: Closed
Sat., November 30: Closed

December 17 - January 26*
Day Opens Closes
Monday 8:30a.m. 5p.m.  
Tuesday 8:30a.m. 5p.m.  
Wednesday 8:30a.m. 5p.m.
Thursday 8:30a.m. 5p.m.  
Friday 8:30a.m. 5p.m.  
Saturday Closed
 
Sunday Closed  

* Holidays / Exceptions:

Wed., December 25: Closed
Wed., January 1: Closed
Mon., January 20: Closed
Sat., January 25: Noon - 5pm
Sun., January 26: Noon - 5pm

Classroom Support

All hours are Eastern Time. Hours subject to change.

August 24 - December 16*
Day Opens Closes
Monday 8 a.m. 8 p.m.
Tuesday 8 a.m. 8 p.m.
Wednesday 8 a.m. 8 p.m.
Thursday 8 a.m. 8 p.m.
Friday 8 a.m. 8 p.m.
Saturday 8 a.m. 4 p.m.
Sunday Closed  

* Holidays / Exceptions:

Mon., September 2: Closed
Wed., November 27: 8a.m. – 5p.m.
Thu., November 28: Closed
Fri., November 29: Closed
Sat., November 30: Closed

December 17 - January 26*
Day Opens Closes
Monday 8 a.m. 5 p.m.  
Tuesday 8 a.m. 5 p.m.  
Wednesday 8 a.m. 5 p.m.
Thursday 8 a.m. 5 p.m.  
Friday 8 a.m. 5 p.m.  
Saturday Closed
 
Sunday Closed  

* Holidays / Exceptions:

Tue., December 24: Closed
Wed., December 25: Closed
Thu., December 26: Closed
Fri., December 27: Closed
Sat., December 28: Closed
Sun., December 29: Closed
Mon., December 30: Closed
Tue., December 31: Closed
Wed., January 1: Closed
Mon., January 20: Closed
Sat., January 25: 8 a.m. - 4pm