Welcome to the UBIT Help Center
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UBIT Help Center in the 3rd Floor Silveman (Capen) Library, North Campus
Ways to Get Help
Stuck in Duo?
Please call us at 716-645-3542 or stop by the Silverman (Capen) 3rd floor service desk.
UBIT Services Status
Phone Support
All hours are Eastern Time. Hours subject to change.
| Day | Opens | Closes |
|---|---|---|
| Monday | 8:30 a.m. | 7 p.m. |
| Tuesday | 8:30 a.m. | 7 p.m. |
| Wednesday | 8:30 a.m. | 7 p.m. |
| Thursday | 8:30 a.m. | 7 p.m. |
| Friday | 8:30 a.m. | 6 p.m. |
| Saturday | Noon | 5 p.m. |
| Sunday | Noon | 5 p.m. |
* Holidays / Exceptions:
- Monday, September 2:
Closed - Wednesday, November 27:
8:30 a.m. – 5 p.m. - Thursday, November 28:
Closed - Friday, November 29:
Closed - Saturday, November 30:
Closed
Classroom Support
All hours are Eastern Time. Hours subject to change.
| Day | Opens | Closes |
|---|---|---|
| Monday | 8 a.m. | 8 p.m. |
| Tuesday | 8 a.m. | 8 p.m. |
| Wednesday | 8 a.m. | 8 p.m. |
| Thursday | 8 a.m. | 8 p.m. |
| Friday | 8 a.m. | 8 p.m. |
| Saturday | 8 a.m. | 4 p.m. |
| Sunday | Closed |
* Holidays / Exceptions:
- Monday, September 2:
Closed - Wednesday, November 27:
8 a.m. – 5 p.m. - Thursday, November 28:
Closed - Friday, November 29:
Closed - Saturday, November 30:
Closed - Tuesday, December 17:
8 a.m. – 5 p.m. - Wednesday, December 18:
8 a.m. – 5 p.m. - Thursday, December 19:
8 a.m. – 5 p.m. - Friday, December 20:
8 a.m. – 5 p.m.
More Help
UB faculty, staff and students may have additional IT support available through their departments.