Get help with IT services

Ways to contact us

About us

Tech Squad car at Baird Point.

The UB Tech Squad will help students with their tech, for free, in Silverman Library on North Campus, or schedule an appointment with them. Book with the link above, or see hours and services >

Most common questions

Faculty and staff

A/V consulting and repair, design, or course capture help

  • Call 716-645-3542 (North and South Campus) and select option 2
  • Visit a Classroom Technology Support office:
    • 200F Baldy Hall, North Campus
    • 104 Diefendorf Hall, South Campus

Service-specific help

UB Learns / UB Clicks / Teach Anywhere

UB Print Anywhere (Wepa)

Support hours: Tickets 24/7, live support M-F, 7 a.m. to 7 p.m. ET

Panopto

Support hours: M-F, 8 a.m. to 8 p.m. ET

Zoom

Support hours: 24/7

Hours

All hours are Eastern Time. Hours subject to change.

Phone Support

Friday, 8/25 - Wednesday, 12/20*
Day Opens Closes
Monday 8:30 a.m.
6 p.m.
Tuesday 8:30 a.m. 6 p.m.
Wednesday 8:30 a.m. 6 p.m.
Thursday 8:30 a.m. 6 p.m.
Friday 8:30 a.m. 6 p.m.
Saturday Closed
 
Sunday Noon 5 p.m.

*Holidays/Exceptions:

Friday, August 25: 8:30 a.m. - 5 p.m.
Sunday, August 27: Closed
Monday, September 4: Closed
Monday, October 9: 8:30 a.m. - 5 p.m.
Tuesday, October 10: 8:30 a.m. - 5 p.m.
Wednesday, November 22: 8:30 a.m. - 5 p.m.
Thursday, November 23: Closed
Friday, November 24: Closed

Classroom Support

Friday, 8/25 - Wednesday, 12/20*
Day Opens Closes
Monday 7:30 a.m.
8 p.m.
Tuesday 7:30 a.m. 8 p.m.
Wednesday 7:30 a.m. 8 p.m.
Thursday 7:30 a.m. 8 p.m.
Friday 7:30 a.m. 8 p.m.
Saturday 8 a.m.
4 p.m.
Sunday Closed  

*Holidays/Exceptions:

Friday, August 25: 7:30 a.m. - 5 p.m.
Saturday, August 26: Closed
Monday, September 4: Closed
Monday, October 9: 8 a.m. - 5 p.m.
Tuesday, October 10: 8 a.m. - 5 p.m.
Wednesday, November 22: 8:30 a.m. - 5 p.m.
Thursday, November 23: Closed
Friday, November 24: Closed
Saturday, November 25: Closed