Welcome to the UBIT Help Center
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UBIT Help Center in the 3rd Floor Silveman (Capen) Library, North Campus
Ways to Get Help
Stuck in Duo?
Please call us at 716-645-3542 or stop by the Silverman (Capen) 3rd floor service desk.
UBIT Services Status
Phone Support
All hours are Eastern Time. Hours subject to change.
| Day | Opens | Closes |
|---|---|---|
| Monday | 8:30a.m. | 7p.m. |
| Tuesday | 8:30a.m. | 7p.m. |
| Wednesday | 8:30a.m. | 7p.m. |
| Thursday | 8:30a.m. | 7p.m. |
| Friday | 8:30a.m. | 6p.m. |
| Saturday | Noon | 5p.m. |
| Sunday | Noon | 5p.m. |
* Holidays / Exceptions:
Mon., September 2: Closed
Wed., November 27: 8:30a.m .– 5p.m.
Thur., November 28: Closed
Fri., November 29: Closed
Sat., November 30: Closed
| Day | Opens | Closes |
|---|---|---|
| Monday | 8:30a.m. | 5p.m. |
| Tuesday | 8:30a.m. | 5p.m. |
| Wednesday | 8:30a.m. | 5p.m. |
| Thursday | 8:30a.m. | 5p.m. |
| Friday | 8:30a.m. | 5p.m. |
| Saturday | Closed | |
| Sunday | Closed |
* Holidays / Exceptions:
Wed., December 25: Closed
Wed., January 1: Closed
Mon., January 20: Closed
Sat., January 25: Noon - 5pm
Sun., January 26: Noon - 5pm
Classroom Support
All hours are Eastern Time. Hours subject to change.
| Day | Opens | Closes |
|---|---|---|
| Monday | 8 a.m. | 8 p.m. |
| Tuesday | 8 a.m. | 8 p.m. |
| Wednesday | 8 a.m. | 8 p.m. |
| Thursday | 8 a.m. | 8 p.m. |
| Friday | 8 a.m. | 8 p.m. |
| Saturday | 8 a.m. | 4 p.m. |
| Sunday | Closed |
* Holidays / Exceptions:
Mon., September 2: Closed
Wed., November 27: 8a.m. – 5p.m.
Thu., November 28: Closed
Fri., November 29: Closed
Sat., November 30: Closed
| Day | Opens | Closes |
|---|---|---|
| Monday | 8 a.m. | 5 p.m. |
| Tuesday | 8 a.m. | 5 p.m. |
| Wednesday | 8 a.m. | 5 p.m. |
| Thursday | 8 a.m. | 5 p.m. |
| Friday | 8 a.m. | 5 p.m. |
| Saturday | Closed | |
| Sunday | Closed |
* Holidays / Exceptions:
Tue., December 24: Closed
Wed., December 25: Closed
Thu., December 26: Closed
Fri., December 27: Closed
Sat., December 28: Closed
Sun., December 29: Closed
Mon., December 30: Closed
Tue., December 31: Closed
Wed., January 1: Closed
Mon., January 20: Closed
Sat., January 25: 8 a.m. - 4pm
More Help
UB faculty, staff and students may have additional IT support available through their departments.