Welcome to the UBIT Help Center

Get help with your UBITName, password, printing and more. See all our services and learn about Tech Squad >

UBIT Help Center North Campus location, Capen Library.

UBIT Help Center in the 3rd Floor Silverman (Capen) Library, North Campus

Ways to Get Help

Recording by Panopto, Webex and Zoom help

For help with Panopto (M-F, 8 a.m. to 8 p.m. ET), call (855) 765-2341 or email support@panopto.com.

For 24/7 Webex assistance, call Cisco at (866) 229-3239.

For 24/7 help with Zoom, email support@zoom.us or submit a request at https://support.zoom.us/hc/en-us/requests/new

Phone Support

All hours are Eastern Time. Hours subject to change.

August 24 - November 25
Day Opens Closes
Monday 8:30a.m.
5 p.m.
Tuesday 8:30a.m. 5 p.m.
Wednesday 8:30a.m. 5 p.m.
Thursday 8:30a.m. 5 p.m.
Friday 8:30a.m. 5 p.m.
Saturday Closed
 
Sunday Noon
5 p.m.

Classroom Support

All hours are Eastern Time. Hours subject to change.

August 24 - November 25
Day Opens Closes
Monday 7:30a.m.
8 p.m.
Tuesday 7:30a.m. 8 p.m.
Wednesday 7:30a.m. 8 p.m.
Thursday 7:30a.m. 8 p.m.
Friday 7:30a.m. 8 p.m.
Saturday 9 a.m.
Noon
Sunday Closed
 

More Help

UB faculty, staff and students may have additional IT support available through their departments.