University at Buffalo (UB)
Get help with IT services
Ways to contact us
About us
The UB Tech Squad will help students with their tech, for free, in Silverman Library on North Campus, or schedule an appointment with them. Book with the link above, or see hours and services >
Most common questions
Faculty and staff
A/V consulting and repair, design, or course capture help
- Call 716-645-3542 (North and South Campus) and select option 2
- Visit a Classroom Technology Support office:
- 200F Baldy Hall, North Campus
- 104 Diefendorf Hall, South Campus
Service-specific help
UB Learns / UB Clicks / Teach Anywhere
UB Print Anywhere (Wepa)
- 1-800-675-7639
- wepanow.com
Support hours: Tickets 24/7, live support M-F, 7 a.m. to 7 p.m. ET
Panopto
Support hours: M-F, 8 a.m. to 8 p.m. ET
Zoom
Support hours: 24/7
Hours
All hours are Eastern Time. Hours subject to change.
Phone Support
| Day | Opens | Closes |
|---|---|---|
| Monday | 8:30 a.m. | 6 p.m. |
| Tuesday | 8:30 a.m. | 6 p.m. |
| Wednesday | 8:30 a.m. | 6 p.m. |
| Thursday | 8:30 a.m. | 6 p.m. |
| Friday | 8:30 a.m. | 6 p.m. |
| Saturday | Closed | |
| Sunday | Noon | 5 p.m. |
*Holidays/Exceptions:
Friday, August 25: 8:30 a.m. - 5 p.m.
Sunday, August 27: Closed
Monday, September 4: Closed
Monday, October 9: 8:30 a.m. - 5 p.m.
Tuesday, October 10: 8:30 a.m. - 5 p.m.
Wednesday, November 22: 8:30 a.m. - 5 p.m.
Thursday, November 23: Closed
Friday, November 24: Closed
Classroom Support
| Day | Opens | Closes |
|---|---|---|
| Monday | 7:30 a.m. | 8 p.m. |
| Tuesday | 7:30 a.m. | 8 p.m. |
| Wednesday | 7:30 a.m. | 8 p.m. |
| Thursday | 7:30 a.m. | 8 p.m. |
| Friday | 7:30 a.m. | 8 p.m. |
| Saturday | 8 a.m. | 4 p.m. |
| Sunday | Closed |
*Holidays/Exceptions:
Friday, August 25: 7:30 a.m. - 5 p.m.
Saturday, August 26: Closed
Monday, September 4: Closed
Monday, October 9: 8 a.m. - 5 p.m.
Tuesday, October 10: 8 a.m. - 5 p.m.
Wednesday, November 22: 8:30 a.m. - 5 p.m.
Thursday, November 23: Closed
Friday, November 24: Closed
Saturday, November 25: Closed
UBIT Services Status
