Welcome to the UBIT Help Center

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UBIT Help Center North Campus location, Lockwood Cybrary.

The UBIT Help Center in the 2nd Floor Lockwood Cybrary (North Campus)

Ways to Get Help

UBIT Services Status
status-available Email
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status-available InfoSource
status-available Login
status-available MyUB
status-available Network
status-available Phones
status-available SIRI
status-available UBlearns
status-available Web Hosting
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Phone Support

May 19 - August 23*
Day Opens Closes
Monday 8 a.m. 5 p.m.  
Tuesday 8 a.m. 5 p.m.  
Wednesday 8 a.m. 5 p.m.
Thursday 8 a.m. 5 p.m.  
Friday 8 a.m. 5 p.m.  
Saturday Closed
  
Sunday Closed  

* Holidays / Exceptions:

  • Sunday, May 19:
    Noon - 5 p.m.
  • Monday, May 27:
    Closed
  • Thursday, July 4:
    Closed
August 24 - December 16*
Day Opens Closes
Monday 8:30 a.m. 7 p.m.  
Tuesday 8:30 a.m. 7 p.m.  
Wednesday 8:30 a.m. 7 p.m.
Thursday 8:30 a.m. 7 p.m.  
Friday 8:30 a.m. 6 p.m.  
Saturday Noon
 5 p.m.
Sunday Noon 5 p.m.

* Holidays / Exceptions:

  • Monday, September 2:
    Closed
  • Wednesday, November 27:
    8:30 a.m. – 5 p.m.
  • Thursday, November 28:
    Closed
  • Friday, November 29:
    Closed
  • Saturday, November 30:
    Closed

Classroom Support

May 27 - August 23*
Day Opens Closes
Monday 8 a.m. 8 p.m.
Tuesday 8 a.m. 8 p.m.
Wednesday 8 a.m. 8 p.m.
Thursday 8 a.m. 8 p.m.
Friday 8 a.m. 8 p.m.
Saturday Closed  
Sunday Closed  

* Holidays / Exceptions:

  • Monday, May 27: Closed
  • Thursday, July 4:  Closed
August 24 - December 20*
Day Opens Closes
Monday 8 a.m. 8 p.m.
Tuesday 8 a.m. 8 p.m.
Wednesday 8 a.m. 8 p.m.
Thursday 8 a.m. 8 p.m.
Friday 8 a.m. 8 p.m.
Saturday 8 a.m. 4 p.m.
Sunday Closed  

* Holidays / Exceptions:

  • Monday, September 2:
    Closed
  • Wednesday, November 27:
    8 a.m. – 5 p.m.
  • Thursday, November 28:
    Closed
  • Friday, November 29:
    Closed
  • Saturday, November 30:
    Closed
  • Tuesday, December 17:
    8 a.m. – 5 p.m.
  • Wednesday, December 18:
    8 a.m. – 5 p.m.
  • Thursday, December 19:
    8 a.m. – 5 p.m.
  • Friday, December 20:
    8 a.m. – 5 p.m.

More Help

UB faculty, staff and students may have additional IT support available through their departments.

Look up your department