Get help with IT services
Ways to contact us
About us
The UB Tech Squad will help students with their tech, for free, in Silverman Library on North Campus, or schedule an appointment with them. Book with the link above, or see hours and services >
Most common questions
Faculty and staff
For A/V consulting and repair, consulting and design, and course capture, visit the Classroom Technology Support office, 104 Diefendorf, on South Campus.
Service-specific help
UB Print Anywhere (Wepa)
- 1-800-675-7639
- wepanow.com
Support hours: Tickets 24/7, live support M-F, 7 a.m. to 7 p.m. ET
Panopto
Support hours: M-F, 8 a.m. to 8 p.m. ET
Zoom
Support hours: 24/7
UB Learns / UB Clicks / Teach Anywhere
Hours
All hours are Eastern Time. Hours subject to change.
Phone Support
| Day | Opens | Closes |
|---|---|---|
| Monday | 8:30 a.m. | 6 p.m. |
| Tuesday | 8:30 a.m. | 6 p.m. |
| Wednesday | 8:30 a.m. | 6 p.m. |
| Thursday | 8:30 a.m. | 6 p.m. |
| Friday | 8:30 a.m. | 6 p.m. |
| Saturday | Closed | |
| Sunday | Noon | 5 p.m. |
*Holidays/Exceptions:
Monday, 9/5: Closed
Wednesday, 11/23: 8:30 a.m. - 5 p.m.
Thursday, 11/24: Closed
Friday, 11/25: Closed
Classroom Support
| Day | Opens | Closes |
|---|---|---|
| Monday | 7:30 a.m. | 8 p.m. |
| Tuesday | 7:30 a.m. | 8 p.m. |
| Wednesday | 7:30 a.m. | 8 p.m. |
| Thursday | 7:30 a.m. | 8 p.m. |
| Friday | 7:30 a.m. | 8 p.m. |
| Saturday | 8 a.m. | 4 p.m. |
| Sunday | Closed |
*Holidays/Exceptions:
Monday, 9/5: Closed
Wednesday, 11/23: 8:30 a.m. - 5 p.m.
Thursday, 11/24: Closed
Friday, 11/25: Closed
Saturday, 11/26: Closed
Walk-Up
| Day | Opens | Closes |
|---|---|---|
| Monday | 9 a.m. | 6 p.m. |
| Tuesday | 9 a.m. | 6 p.m. |
| Wednesday | 9 a.m. | 6 p.m. |
| Thursday | 9 a.m. | 6 p.m. |
| Friday | 9 a.m. | 6 p.m. |
| Saturday | Closed | |
| Sunday | Noon | 5 p.m. |
*Holidays/Exceptions:
Monday, 9/5: Closed
Wednesday, 11/23: 9 a.m. - 5 p.m.
Thursday, 11/24: Closed
Friday, 11/25: Closed
UBIT Services Status
