UBIT Help Center Services

Whether you visit one of our two locations or book a visit from the Tech Squad, the UBIT Help Center is always there to help.

Two UBIT Help Center / Tech Squad students in the Ellicott Complex.

UBITName / Password Help

Having trouble logging into UBmail, UBlearns, or just plain forgot your password? Get in touch and we'll help you out.

See alsoForgot Your UBITName Password?

Connecting to UB Networks

Get help connecting your computer, personal device, printer, gaming device and more to UB's Wi-Fi, ResNet and wired networks. This includes registering your smart TVs, printers and gaming devices.

See alsoConnecting to UB's Networks

Device Pickup with UB Tech Squad*

Is your computer or personal device running slow? Either bring it to us, or have UB Tech Squad come pick it up for troubleshooting. We'll even bring it back when we're done.

Virus and Malware Remediation*

We can scan your computer for viruses, malware and spyware. We will attempt to remediate your device and get you back up and running quickly.

Downloading Software

UB offers free Microsoft Office, anti-virus software and more. If you're having trouble downloading or installing it, we can help make sure you don't miss out.

See alsoSoftware Service Guide

Use Our Computers

UBIT provides hundreds of computers for you to use in our computing sites. We offer Windows, Mac, and Linux computers.


UB students receive a number of complementary printed pages every semester, as well as the ability to send documents.

See alsoPrinting Service Guide

Getting Set Up for Email

Never miss an important message by setting up your smartphone or tablet to send and receive UBmail.

See also: Email Service Guide

* Students only. Faculty and staff are encouraged to consult their department's IT technical support

Contact the UBIT Help Center

Have a UBITName? You may also use the UBIT Help Center Online (login required).

(xxx) xxx-xxxx
Use your @buffalo.edu email, if known