The UBIT Help Center in Silverman Library and the mobile "Tech Squad" are here to help students:
Although the Tech Squad location in Silverman is closed for the semester, you can still schedule an appointment to meet at Silverman Library. Tech Squad appointments to all other locations on North and South Campus are currently unavailable.
Faculty and staff are encouraged to consult their department's IT technical support.
The UB Tech Squad will help students with their tech, for free, by appointment at their location on North Campus.
UB Tech Squad is not available on the downtown Medical Campus.
If we have to take your device with us for more troubleshooting, we'll usually have it back to you in 1-3 business days.
|Summer Session||Mon-Fri |
Walk-up locations are currently closed. You may schedule an appointment to meet at Silverman Library walk-up counter.
I live off campus. Can I still book an onsite appointment with Tech Squad?
Tech Squad onsite services are available to all students at UB. Off-campus locations are not serviced, but you are welcome to book an appointment to meet at our location in Silverman Library (inside Capen Hall).
I would like to meet with Tech Squad in person. Do I have to book an appointment to do this?
Yes, due to COVID-19 restrictions Tech Squad consultations are by appointment, and only at their location in Silverman Library.
My computer screen is cracked. Can Tech Squad repair this for me?
If you are having trouble with hardware, Tech Squad would be happy to troubleshoot and provide consultation in regards to the issue. However, Tech Squad will not repair broken/damaged hardware.