Keeping You and Your Devices Safe at UB

Learn about avoiding email scams, protecting your devices and where to get to help if you've been hacked.

Report a Security Concern

Think you've been hacked? Contact the UBIT Help Center. For phishing attempts, complete these steps to report it. To report cyberbullying, contact University Police.

Your UBITName Password

Read tips for strong passwords, change your password, recover your password or set up password recovery. Learn the dangers of UBITName password theft.

Recognize Email Scams

Learn to recognize a phishing attempt, what is a suspicious email and what to avoid. Learn about Online Scams.

Secure Your Connection

Connect to UB resources and protect your personal information from off campus using UB VPN AnyConnect.

Protect Your Device

Get for free Symantec Endpoint Protection to prevent viruses and Identify Finder to check for credit card or Social Security numbers. Read recommendations for securing your mobile device.

Update Your Device

Don't let your device get compromised. Microsoft and Apple recommend applying your operating system updates (Windows, Macintosh).

Common Questions

I think my identity has been stolen. What should I do?

Report the theft and start a recovery plan at the Federal Trade Commission's website, https://identitytheft.gov/

Insterested in security awareness training for your department?

The Information Security Office manages training for interested UB departments called Fundamentals of Information Security (located in UB EDGE). The course covers security best practices to prevent, detect and respond to information security threats. In 30 minutes or less, it covers essential topics such as password management, identity theft, malware and social engineering. Contact the Information Security Office for more information or to request access to the course.

How do I remove personal information if I want to sell my computer?

Find instructions for disposing old equipment and cleaning off your computer before you recycle it.

My access to ResNet was taken away because of a computer virus. What can I do?

Contact the UBIT Help Center.

Everyone talks about being careful with Social Media. What does UB recommend?

Becoming familiar with how Facebook works and other social media is important.  Here are some safeguards.

What can I do to keep my laptop from being stolen?

Invest in a laptop lock to physically secure it and you can purchase software such as LoJack so your laptop can be tracked and possibly recovered if stolen.

How could I be compromised and what can I do?

Read our Common Ways to be Compromised, learn about handling common infections and take precautions.

How can I make my browser harder to hack?

Read our Web Browser Hardening Recommendations. 

What do I need to know about downloading music, videos, games, and other media?

If you are using a peer-to-peer (P2P) file-sharing program or have set up an ftp server, make sure that you are not "serving" copyright-protected materials to the world. If the University is notified by policing organizations such as the RIAA, MPAA, or their agents, you will be requested to appear at UB's Computer Discipline Office to discuss the complaint. Failure to appear could result in deactivation of your UBIT privileges. Learn more about the Digital Millienilum Copyright Act (DMCA).

See also

Contact the UBIT Help Center

You may also send us an email, or use the UBIT Help Center Online (login required).

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