Phones (VoIP)
Learn how to use your UB phone to hold and transfer calls, start a conference call, manage voicemail, redirect calls to your cellphone and more.
Not on-campus? Use UBVPN >
Help docs
Handling calls and conference calls
Voicemail
Common questions
Can my name be changed?
Yes.
- If your legal name has changed, submit an ePTF Institutional Data Change Form with your department HR team.
- If you wish to use a preferred chosen first name, submit a Preferred Chosen Name form.
Can I block unwanted phone calls (SPAM)?
No. Blocking a call can only be done on the inbound caller ID. In most cases, the offending party will frequently change their caller ID which circumvents this process.
But what if it's the same number that keeps calling me?
As simple as it sounds, answer the call and ask them to stop. If you hear a fax tone, there is a good chance it's a misconfigured fax machine. Perform a Google search to find which company owns the calling fax number and contact their main office to report the problem.
How can I learn about telephone technology for the visually or hearing impaired?
Request a consultation with UBIT staff, or contact the Office of Accessibility Resources.
See also
Need more help with technology at UB?
Contact the UBIT Help Center.