Phones (VoIP)

Available to: Faculty, staff, SAs, GAs

Learn how to use your UB phone to hold and transfer calls, start a  conference call, manage voicemail, redirect calls to your cellphone and more.

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Help docs

8800 series functions at a glance

Zoom image: phone diagram phone diagram.

Set up and personalize your UB phone

Handling calls and conference calls

Voicemail

YouTube videos

8800 Series Basics

Call Answer
Call History
Conference
Change Ringtone

8831 Series Basics

Make Calls
Conference
Hold and Mute
Call Transfer

Common questions

How do I make changes to the Caller ID information displayed when I call someone?

Contact UB Human Resources. 

Can the name be changed for Student Assistants (SAs) and Graduate Assistants (GAs)?

Yes. Request your IT staff set up an ITORG exception account for this purpose.

How can I learn about telephone technology for the visually or hearing impaired?

Request a consultation with UBIT staff, or contact the Office of Accessibility Resources.

See also

Still need help?

Contact the UBIT Help Center.