Set up your voicemail box

If you're new to the university and UB phone service, you must set up your voicemail box before you can retrieve messages.


  1. On your UB phone, press the Messages button.
  2. Enter the one-time voicemail PIN UBUNITYVM (or 828648986), followed by #.
    • This PIN is only for new voicemail boxes. If you are unable to enter this PIN, the UB phone and its voicemail may not yet be assigned to you.
  3. Listen for the welcome message indicating the start of setup. The setup process takes approximately 2 minutes to complete.
  4. Follow the system prompts to change your PIN, recorded name and greeting.
Still need help?

Contact the UBIT Help Center.