Set up your voicemail box

If you're new to the university and UB phone service, you must set up your voicemail box before you can retrieve messages.

Instructions

On your UB phone, press the Messages button.
Enter the one-time voicemail PIN UBUNITYVM (or 828648986), followed by #.
- This PIN is only for new voicemail boxes. If you are unable to enter this PIN, the UB phone and its voicemail may not yet be assigned to you.
Listen for the welcome message indicating the start of setup. The setup process takes approximately 2 minutes to complete.
Follow the system prompts to change your PIN, recorded name and greeting.

The PIN cannot match the numeric representation of your first or last name
The PIN cannot contain your primary extension or alternate extensions
The PIN cannot contain the reverse of your primary extension or alternate extensions
The PIN cannot contain groups of repeated digits, such as “408408” or “123123”
The PIN cannot contain only two different digits, such as “121212”
A digit cannot be used more than two times consecutively (for example, “28883”)
The PIN cannot be an ascending or descending group of digits (for example, “012345” or “987654”)
The PIN cannot contain a group of digits that are dialed in a diagonal, vertical or horizontal straight line on the phone keypad (for example, the user cannot use "159", "159730", "147", "147365", "123" or "123597" as a PIN