Transfer calls
You may transfer calls to both on-campus and off-campus numbers.
Transfer a call
- Answer the call.
- Press the . . . soft key button twice, press the Transfer soft key, then dial the number for where you want to transfer the call.
- Wait for the other party to answer:
- If they answer, announce you are transferring a call, press the Transfer soft key again, then hang up.
- If they are unavailable, press the EndCall soft key, then press the Resume soft key to return to the original caller.
Transfer a call directly to another person’s voicemail
- Answer the call.
- Press the . . . soft key button twice, press the Transfer soft key.
- Enter *98 immediately followed by the 7 digit phone number. For example, *986453333.
- Press the Transfer soft key again to complete the call.
Common questions
Can I block the displayed number of a transferred call?
No. Calls transferred to another VoIP phone show the forwarded number. Calls transferred to non-VoIP phones show the originating number.
Can I transfer a call by searching the Corporate Directory and selecting the entry?