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Set up call forwarding

Automatically forward all incoming calls from your UB phone by setting a forward in the Self-Care Portal.

Instructions

  1. Log into Self-Care Portal.
  2. Select the desired line from the left-hand pane.
  3. Under Phones  > Call Forwarding, click the check box to forward all calls to.
  4. Choose either Voicemail or Add a New Number and fill in the desired forwarding destination. 
  5. Click Save.

To cancel call forwarding, repeat the steps above but deselect the forwarding option.

Need more help with technology at UB?

Contact the UBIT Help Center.