Connect to HUB using UB-Owned Computer and Duo Two-Step Verification

Learn how to connect to HUB from your office computer or a UB-owned laptop. 

Operating System: All

Applies To: UB faculty, staff and researchers

Last Updated: May 30, 2023

Security keys and Touch ID are not compatible with this connection method.

1. Get ready

  1. Obtain pre-authorization for HUB administrative access from the HUB Leads
  2. Complete the Handling Data Safely training

2. Get VPN software

Your system administrator will install Cisco Secure Client software on your UB-owned computer.

3. Connect

1. Select Start > All Programs > Cisco > Cisco Secure Client  > Cisco Secure Client VPN Client.

2. The first time you connect, you must enter in the Connect to field. Click Select

  • A window may pop up asking "Do you trust this remote connection?" If so, click Connect.
  • A window may pop up alerting you that "The identity of the remote computer cannot be verified." If so, click Yes.

3. From the Group drop-down menu, select one of the following:

  • 2Step-AdminVPN if you are on campus.
  • 2Step-AdminVPN-OffCampus if you are off campus
  • 2Step-AdminVPN-Instructor if you are an instructor

4. Enter your UBITName in the Username field.

5. Enter your UBITName password in the Password field.

6. Click OK.

7. In the Answer field:

  • Enter the device number (e.g., 1 through 4) or device alias (e.g., push1, etc.) that corresponds to the verification method you wish to use
  • Enter a passcode

Note: Device aliases may appear if you have 4 or more devices enrolled in Duo. You can look up a list of your enrolled devices and their aliases by logging into the Duo Two Step Verification Manager and choosing VPN Device Aliases.

Common questions

How long may I stay connected to the VPN?

You may stay connected for up to 24 consecutive hours of use before you are disconnected. Your connection may remain idle for up to 3 consecutive hours before you are disconnected

Why do I need to confirm with Duo each time?

Duo with VPN does not have "remember me" functionality.

How can I access administrative functions of HUB when MyUB is unavailable?

If MyUB is not available, access administrative functions of HUB at

See also

Still need help?

Contact the UBIT Help Center.