UBmail (Exchange Online)

Your UB email address is your UBITName@buffalo.edu, and is used for official campus communication. Learn how to set up your computer and personal devices, how to manage junk mail settings and more.

Help docs

Common questions

I am missing messages. What can I do?

See Junk mail (spam) for settings to check to make sure you are receiving all your email.

Why can’t I see Shared Public Folders, mailboxes or calendars?

Some shared resources may have limited access during UB’s move to UBmail (Exchange Online). For more details, see Availability of shared UBmail resources during move.

Why am I getting a "mailbox does not exist" error from outlook.office.com?

Clear your cache and cookies to resolve the issue.

See also

About this service

UBmail (Exchange Online) is available 24 hours daily, and supported 8:00 a.m. - 5:00 p.m. ET Monday - Friday.

For more information, please visit our Official Policy Library.