Microsoft Quarantine helps secure campus emails

student sitting at a table in the library using a laptop.

Published February 28, 2024

In an era where digital threats lurk around every corner, UBIT is taking proactive measures to safeguard students, faculty, and staff against identity theft, spam, and phishing scams. The key player in this cybersecurity strategy? Microsoft Quarantine.

How it works



Canfield photo.

Michael Canfield joined UB in January 2023 as an IT Communications Specialist for UBIT. A former newspaper reporter with a background in higher ed communication, Michael is also a volunteer firefighter. When he’s not writing or learning about all things UBIT, Michael likes to spend time with his wife and two English bulldogs. 

UBIT uses Microsoft 365 filtering technology to intercept potential threats before they infiltrate inboxes. The process begins with quarantining spam messages in a personal quarantine space. Microsoft's robust spam-checking system ensures that suspicious emails are kept separate, protecting the UB community from falling victim to phishing attempts. 

Microsoft Quarantine ensures that high confidence spam is put in quarantine.

Microsoft Quarantine was implemented to prevent instances where scam emails were inadvertently removed from junk email folders, creating security risks for members of the UB community who might fall victim to job or phishing scams.

For best results, regularly review your email junk and quarantine folders.

Notifying through email

If a message is directed to an individual's personal quarantine, a daily email update is sent from the UBIT Help Center with the subject line "Attention: UBmail messages in quarantine." Don't worry, these emails from the UBIT Help Center are legitimate. This gives you the chance to review and release any messages mistakenly held back. You can also log in to Microsoft Quarantine to view your messages. 

Sender warnings

If you receive an email message from someone outside of UB (without email) who does not typically email you, you will see a notification at the top of an email message that states “You don’t often receive emails from name@emailaddress.” This is designed to give customers a note of caution to a message that could potentially be a phishing attempt or spam.

30 days to review messages

Messages that are flagged as spam remain in quarantine for a set duration of 30 days, after which they are automatically deleted.

Need help?

Contact the UBIT Help Center any time you need help with UB technology, online at or by phone at 716-645-3542.