Update your Zoom App by November 2nd

Zoom being used on two computer screens.

Make sure to update your Zoom App by November 2nd . Photographer: Meredith Forrest Kulwicki


Portrait photo of Michael Canfield

By Michael Canfield
 IT Communication Specialist

Published September 19, 2024

Beginning November 2, 2024, you will no longer be able to use an old version of Zoom when joining and hosting meetings at UB. Update your personal devices today to version 5.17.5 to avoid disruptions. 

Update Zoom

To ensure your Zoom app has the best security and all the latest features, Zoom is requiring customers to install the most recent version of the app every three months. You must update the app by November 2nd to version 5.17.5 in order to continue using it. 

UB-owned devices are automatically updated by departmental IT staff. 

Run your Zoom update on all devices

Although you may have already updated the application, double check that all of your devices are up to date with the latest update. To check which version you have, follow Zoom’s instructions.  

Why update?

There are other good reasons to update: using the latest version of software is a best practice that ensures you benefit from the latest security features and enhancements. 

Keeping Zoom updated also means you’ll enjoy enhanced features like Zoom AI Companion, Whiteboards, and all-screens mode, which allows meeting participants to share their screens simultaneously.  

If you can't update the app, see UBIT's instructions on how to start or join a restricted Zoom meeting from a web browser. 

Need help?

For more information about using Zoom at UB, visit buffalo.edu/ubit/zoom. To get help with Zoom, you can talk to Zoom's virtual assistant 24 hours a day. 

UB Information Technology News keeps UB students, faculty, and staff informed about their IT services and showcases creative collaborations between UBIT and the campus community. Published by the Office of the Chief Information Officer at UB and distributed via email as The Monthly Download. Edited by Diana Tuorto, IT Communication and Engagement, dianatuo@buffalo.edu.