Keeping your UBmail when you graduate or retire from UB

Those graduating or retiring from UB are eligible to keep their UBmail address and account.

Make sure your mailbox is under 50GB

When you retire from UB or graduate, your mailbox size will be reduced to 50GB. You will be unable to send or receive email if you exceed the limit. Please ensure you are below quota prior to retiring or graduating.

Log in every 90 days to keep your account active

  • UBmail (Gmail): You must log in at at least once every 90 days. Checking your email with an app or email client alone will not work.
  • UBmail (Exchange Online): You must log in at or with a connected app at least once every 90 days.

If you don't log in:

  • After 60 days you will be sent a reminder in email to log in within the next 30 days.
  • 15 days later, you will receive another reminder.
  • After 90 days, your UBmail will be deactivated. You will still retain the messages within and still receive email from senders.
  • After 120 days, your UBmail mailbox will be removed. The mailbox will be deleted along with the contents within the mailbox. Messages sent to your account are automatically returned to the sender as undeliverable.

Reactivating your UBmail

If you do not log in every 90 days and your account deactivates:

If your mailbox was deleted, you will receive a new, empty mailbox on UBmail (Exchange Online), regardless of which email you had previously.

Retiring faculty and staff

Prior to retiring, contact your department’s IT support staff to inform them of your pending retirement.

Common questions

What if I don't want to keep my UBmail account?

If you don't want to keep your UBmail, don't log in for 90 days.

I graduated before 1998 and never had a UBITName. Can I use UBmail?

No, but you can sign up for UB Connect, a permanent email forwarding service offered by the Alumni Association.

Still need help?

Contact the UBIT Help Center.