Keeping your UBmail when you graduate or retire from UB

Those graduating or retiring from UB are eligible to keep their UBmail address and account.

Make sure your mailbox is under 50GB

When you retire from UB or graduate, your mailbox size will be reduced to 50GB. You will be unable to send or receive email if you exceed the limit. Please ensure you are below quota prior to retiring or graduating.

Review your usage using the Outlook desktop client
Review your usage on the Outlook Web App

Log in every 90 days to keep your account active

You must log in at UBmail.buffalo.edu. Checking your email with an app or email client alone will not work. 

If you don't log in:

  • After 60 days you will be sent a reminder in email to log in within the next 30 days.
  • Two weeks later, you will receive another reminder.
  • After 90 days, your UBmail will be deactivated. 
  • If you had a UBmail (Gmail) account, it will move to UBmail (Exchange Online).

Reactivating your UBmail

If you do not log in every 90 days and your account deactivates:

Unfortunately, none of your previously saved email messages can be recovered, and messages sent to you while it was deactivated were returned to the sender as undeliverable.

Retiring faculty and staff

Prior to retiring, contact your department’s IT support staff to inform them of your pending retirement.

Common questions

What if I don't want to keep my UBmail account?

If you don't want to keep your UBmail, don't log in for 90 days. Alumni may Opt-out using the online form. 

I graduated before 1998 and never had a UBITName. Can I use UBmail?

No, but you can sign up for UB Connect, a permanent email forwarding service offered by the Alumni Association.

Still need help?

Contact the UBIT Help Center.