Staff meet around a patchwork of tables.

Staff technology guide

Explore the software and services UB provides to help you do your job.

Your UBIT dashboard:

UBITName Manager

Duo Manager

UBmail

Check voicemail*

Microsoft 365

Zoom

UB Box

Departmental IT help

* Off-campus? Use a VPN.

Technology help for staff

A/V consulting and repair, design, or course capture help

  • Call 716-645-3542 (North and South Campus) and select option 2
  • Visit a Classroom Technology Support office:
    • 140 Diefendorf Loop, 104 Diefendorf Hall, South Campus

Learn about your UBIT services

New to UB? Set up your tech

Wi-Fi, Duo and more

UB Phones

UB VoIP phones

UBMAIL

Get the most out of your @buffalo.edu email

Team up

Install UB's conference and video apps
What happens to your UBIT services when you retire or leave your position at UB

IT news for staff

Jabber Chat retiring May 2026; use MS Teams for phone calls
10/8/25

Starting Fall 2025, UB will phase out Jabber, which will retire by the end of the year. UB faculty and staff will instead have the ability to make phone calls using Cisco Call in Microsoft Teams.

Introducing Microsoft Copilot Chat: Your AI companion at UB
1/23/24
Analyze, create, and write with the help of AI with Microsoft Copilot Chat,. Microsoft Copilot Chat is available now for UB faculty, and staff with an A5 license, and UB students beginning February 2024. 
UBIT overhauls Foster Hall’s technology offerings
1/20/26

Foster Hall—UB’s first building constructed on the Main Street Campus (South Campus)—has been fully transformed with a modern technology infrastructure designed and supported by UBIT.

DeepSeek AI SUNY & state ban: What it means for UB
1/7/26

The University at Buffalo aligns with a statewide and SUNY ban on DeepSeek AI following concerns about foreign government surveillance and data security. Faculty, staff and students must not download or access DeepSeek AI on UB-owned devices or when using UB networks.

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Remote access resources

Learn what you need to stay productive off-campus, how to access your work computer from home and establish a secure connection to protected UB resources.

Learn about using technology

Find resources to learn a computer skill

Explore computer and software training offered by UB and its partners.

Visit the UB Administrative Services collection of resources

MyGartner

Explore trends and best practices in information technology with Gartner, a research and advisory firm (UBITName Login required).

Log into MyGartner

See also