Whether you’re worried about grades or a personal crisis, we’re here to support mental wellness through a variety of services to currently registered students.
At counseling, you can expect to have open and honest discussions with a trained counselor. In a safe environment, you can talk about your feelings, behaviors, relationships, life experiences and circumstances. After, your counselor will work to help you identify your strengths, find resources, and begin a process of change and growth. This practice is designed to help you make healthy choices. Ultimately, resulting in more satisfying relationships and make progress toward your life goals.
Counseling is available at no cost to all undergraduate and graduate students currently enrolled at UB. These services are voluntary, confidential as permitted by law, and free (the cost is covered by the mandatory comprehensive fee). Students can contact Counseling Services if they need counseling, or if they know a student who may be in crisis. All racial, ethnic, religious, gender, sexual orientations, and age differences are fully respected.
Participation in counseling is private and confidential as permitted by law. In fact, counselors are under ethical and legal obligations not to release confidential information.
Unless the student provides written permission:
The only exceptions to sharing information about a student in counseling are those rare times when it is clear that a person’s life is in danger, when a child appears to be in danger of being harmed, or when the information is required by a court of law (i.e., subpoenaed) within the United States. We encourage students to discuss any concerns they have about confidentiality with their counselor.
When you meet with a counselor, you are seeing someone who has experience helping students deal with a wide range of personal and academic difficulties. The Counseling Services staff includes qualified, trained mental health professionals, as well as advanced graduate student interns with backgrounds in psychology and social work. A psychiatric nurse practitioner is also available to evaluate the need for and to prescribe medication, as appropriate.
When you’re in a crisis or dealing with stress, you may find it helpful to talk with a trained counselor. Every semester, students come to Counseling Services to get help with a variety of concerns, including:
The first step in getting help involves scheduling a same-day needs assessment appointment with a counselor. The purpose of the needs assessment is to develop a clear understanding of what brought you to Counseling Services and the type of assistance you need. During this meeting you and the assessment counselor will discuss your concerns, and your needs for additional services. Based on this discussion, your counselor will recommend appropriate services. These may include any of the following:
Counseling Services offers counseling for groups and individuals — including emergency counseling and someone to talk to 24/7.
Are you having problems with your relationship? We can help. Couples counseling works toward alleviating the strains in a close relationship. Non-student spouses or partners of currently registered UB students may receive services only when they are seen jointly with the student.
The following languages are spoken by counselors: Bulgarian, Mandarin Chinese and Italian.
Same-day emergency consultations are available throughout the day at the North campus office. If you are worried about yourself, a family member, roommate or friend, we encourage you to contact us as soon as possible. A counselor is available to meet with students in crisis when not being seen immediately could lead to serious consequences.
If your emergency occurs after business hours:
Call 716-645-2720 for Counseling Services. We will work with you to get the help you need.
If you require mental health services that are beyond what Counseling Services can provide, we will often make referrals to community resources. Some of the issues that are commonly addressed through referral to community providers include:
- A need for weekly appointments
- An inability or unwillingness to provide the necessary information to thoroughly assess symptoms
- Non-compliance with treatment recommendations including regular session attendance
- The need for specialized services, such as inpatient or intensive outpatient substance abuse, eating disorder, or mood disorder treatment; and/or court-mandated assessment or treatment requirements
Someone to talk to for mental health issues
University at Buffalo
202 Michael Hall, South Campus
Buffalo, NY 14214
Phone: (716) 829-5800
Primary, non-emergency medical care
Preventative health and wellness education
Need to talk? The Crisis Text Line provides 24-hour support for people experiencing a mental health or situational crisis. Users are connected to a trained Crisis Counselor, who will help them develop a plan to stay safe. Messages are confidential, anonymous and secure. Data usage while texting the Crisis Text Line is free and the number will not appear on a phone bill. Text: “GOT5” to 741-741
Call University Police:
University Police officers are trained to handle crisis situations. You can also ask to speak to the counselor on call.
Crisis Services 24-hour Hotline:
24-hour Crisis Text Line:
Text: “GOT5” to 741-741
Faculty, staff, family members and other students can contact Counseling Services at any time if they are concerned about a student.
Learn how to deal with stress and find stress-relief events on campus.
Consultations are available for campus groups and individuals — including student groups, faculty and staff. You can request a consultation to help you deal with a traumatic event on campus, or to help enhance organizational and interpersonal effectiveness. Contact Counseling Services to learn more.