Mental Health Counseling and Support

Whether you’re worried about grades or a personal crisis, we’re here to support mental wellness through a variety of services to currently registered students.

Types of Services

Different people require different levels of care or intervention. At UB, we offer a stepped approach, with different levels of support to help you, including:

Mental Health Counseling

  • Same-day needs assessment appointments
  • Brief individual or couples counseling
  • Weekly group counseling
  • Emergency consultations

Evaluations and Referrals

  • Evaluation for psychiatric medication and monitoring
  • Referrals to an off-campus mental health provider
  • Connections to other offices and supports on campus

You can access self-help resources any time, or attend any virtual educational workshops you choose. If you would prefer to talk with a counselor (one-on-one or in a group session) or request a referral to a community provider, please review the information on this page, and then schedule a needs assessment appointment.

You can contact Counseling Services if you need counseling, or if you know a student who may be in crisis.

What is Counseling?

In counseling sessions, you can expect to have open and honest discussions with a trained counselor in a safe environment. Here, you can:

  • Talk about your feelings, behaviors, relationships, life experiences and circumstances - often by recreating the issues that brought you to counseling
  • Work with your counselor to identify your strengths, find resources, and begin a process of change and growth
  • Learn how to make healthy choices, have more satisfying relationships and make progress toward your life goals

As a currently registered UB undergraduate or graduate student, you have access to our services through your mandatory comprehensive health fee. Students can contact Counseling Services if they need counseling, or if they know a student who may be in crisis. All racial, ethnic, religious, gender, sexual orientations, and age differences are fully respected.

Participation in counseling is private and confidential as permitted by law. In fact, counselors are under ethical and legal obligations not to release confidential information.

Unless the student provides written permission:

  • Counselors will not provide anyone with information about a student, and will not let others know that a student is in counseling
  • Information about counseling will not go into a student’s academic record, and will not be given to parents, family or the government (including home governments for international students)

The only exceptions to sharing information about a student in counseling are those rare times when it is clear that a person’s life is in danger, when a child appears to be in danger of being harmed, or when the information is required by a court of law (i.e., subpoenaed) within the United States. We encourage students to discuss any concerns they have about confidentiality with their counselor.

All racial, ethnic, religious, gender, sexual orientations, and age differences are fully respected in counseling.

At UB, our counselors have experience helping students deal with a wide range of personal and academic difficulties. The Counseling Services staff includes psychologists, mental health counselors, social workers, psychiatric nurse practitioners and graduate student interns.

When you’re in a crisis or dealing with stress, you may find it helpful to talk with a trained counselor. Students come to Counseling Services to get help with a variety of concerns, including:

  • Personal issues: stress, anxiety, depression, anger, loneliness, low self-esteem, low self-confidence, self-defeating behaviors, grief, suicidal feelings, different emotional states
  • Relationship issues: romantic relationship difficulties (finding, enhancing or ending a relationship), sexual concerns, roommate problems, family problems, getting along with others
  • Developmental issues: sense of identity, sexual orientation, adjustment to college, life transitions, cultural identity and adjustment
  • Academic concerns: performance anxiety, perfectionism, underachievement, procrastination, choice of major or career, life purpose and direction
  • International students: adjusting to U.S. culture, language difficulties, separation from family and friends, dating people from different cultures, coping with worries about visa and immigration issues
  • Other issues: effects of trauma, rape or sexual assault, substance abuse, body image (including eating disorders), healthy lifestyle choices, past or current sexual or physical abuse, drug or alcohol abuse, life-threatening illnesses

Types of Counseling Available

Counseling Services offers counseling for groups and individuals, including emergency consultations.

Group Individual Couples International

Are you having problems with your relationship? We can help. Couples counseling works toward easing the tension and strains that can occur in a close relationship. Couples counseling services are only available to couples composed of two students who are both currently registered at UB.

Languages We Speak

Counseling Services staff members may be able to speak to you in your native language. Some of the languages spoken:

  • Bangla
  • Cantonese 
  • Hindi
  • Korean 
  • Mandarin Chinese 
  • Spanish 

Emergencies

If you are experiencing a mental health emergency or are concerned about someone, please call our office at 716-645-2720. If you are worried about yourself, a family member, roommate or friend, we encourage you to contact us as soon as possible. A counselor is available to talk with students in crisis when not being seen immediately could lead to serious consequences. We provide emergency consultations for:

  • Suicidal thoughts
  • Thoughts about harming another person
  • Recent assault or abuse
  • Knowledge of another person being abused or assaulted
  • Concern about your own safety
  • Hallucinations
  • Recent death of a loved one
  • Witnessing or experiencing a traumatic event

University at Buffalo
120 Richmond Quadrangle, North Campus
Buffalo, NY 14261

Phone: 716-645-2720; Fax: 716-645-2175

Mental Health Emergency?

On-Campus:

  • Call University Police: 716-645-2222 
  • Call Counseling Services: 716-645-2720  (After hours: press option “2” to for the crisis counselor.)

Off-Campus:

  • Call 911
  • Crisis Services of Erie County 24-hour Hotline: 716-834-3131
  • Suicide and Crisis Lifeline, text 988 or dial 1-800-273-TALK (8255)
  • 24-hour Crisis Text Line, text: “HOME” to 741741
Scope of Care

If you require mental health services that are beyond what Counseling Services can provide, we will often make referrals to community resources. You may be referred to a community provider if there is: 

  • A need for weekly appointments
  • An inability or unwillingness to provide the necessary information to thoroughly assess symptoms
  • Non-compliance with treatment recommendations including regular session attendance
  • The need for specialized services, such as inpatient or intensive outpatient substance abuse, eating disorder, or mood disorder treatment; and/or court-mandated assessment or treatment requirements

Need Help?

Short-term on campus mental health support

University at Buffalo
120 Richmond Quadrangle, North Campus
Buffalo, NY 14261

Phone: 716-645-2720; Fax: 716-645-2175

University at Buffalo
1st Floor Michael Hall, South Campus
Buffalo, NY 14214

Additional Resources

Need to talk?

Crisis Text Line provides free, 24/7 support via text message. We're here for everything: anxiety, depression, suicide, and more. Text: Got5U to 741741

Disclaimer

This information is designed to provide self-help resources for mental health. This website is not psychotherapy treatment. If you have questions, need help or just want someone to talk with, please contact Counseling Services.

Mental Health Emergency?

On-Campus:

  • Call University Police: 716-645-2222 
  • Call Counseling Services: 716-645-2720  (After hours: press option “2” to for the crisis counselor.)

Off-Campus:

  • Call 911
  • Crisis Services of Erie County 24-hour Hotline: 716-834-3131
  • Suicide and Crisis Lifeline, text 988 or dial 1-800-273-TALK (8255)
  • 24-hour Crisis Text Line, text: “HOME” to 741741
Worried About Someone Else?

Faculty, staff, family members and other students can contact Counseling Services at any time if they are concerned about a student.

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