Frequently Asked Questions

You'll need this information to complete your Orientation Data Form. First, look on the letter or emails you received from Admissions; it's an 8-digit number that probably starts with 5.

If you have your UBIT information, you can find your person number in your HUB Student Center (access through myub.buffalo.edu).

You can also contact Admissions for assistance at 716-645-6900 or ub-admissions@buffalo.edu.  

Before accessing Step 1: Complete the Orientation Data Form, you must submit your tuition deposit/intent to enroll and allow time for UB to process it. This usually takes 2-3 business days. 

The Orientation Data Form is only available for students who will be starting at UB this fall (fall 2021). If you will be starting at UB this spring (spring 2022), we will contact you in November when this form becomes available to you. 

You may have incorrectly entered your 8-digit UB person number, "Preferred First Name" or "Last Name". Review the additional FAQ on this page for how to confirm your UB information and access the Orientation Data Form. 

You should use your "Preferred First Name" and "Last Name" to create your account on Step 1: Complete the Orientation Data Form. 

You may have listed a “Preferred First Name” on your application to UB that is something other than your legal first name. When creating an Orientation Data Form account, you should list that same "Preferred First Name" that you used on your UB application in the “First Name” field. For example, if your legal first name is "Jacob" you might have listed "Jake" as your "Preferred First Name" on your application. 

If you wish to update your "Preferred First Name" to something different for orientation, please contact the orientation office at ub-newstudent@buffalo.edu or 716-645-6125.

If you'd like to update your "Preferred First Name" for use at UB beyond orientation, including for your UB Card, for class rosters, etc.; please visit the Registrar's website for more information. It is best to update your preferred name as soon as possible.

Please fill in the subject/course title. You can list your anticipated score or write "TBD" in that box. Leave the "exam taken" box unchecked.

Use your best judgment and fill in your anticipated grade for the course you're currently taking.

Please do not wait to submit your Orientation Data Form for a final grade or exam score. Just knowing you're in the course is helpful to your academic advisor. Visit Step 1: Complete the Orientation Data Form and submit your form now.  

Once you submit the Orientation Data Form, you are unable to make changes.

If you notice an error or that something is missing, please email us at ub-newstudent@buffalo.edu with a detailed description of what you would like to add or change on your Orientation Data Form. 

It may take 10 minutes for your Orientation Data Form confirmation email to arrive to your inbox. If you do not see it, check your spam folder or email us at ub-newstudent@buffalo.edu to re-send it.

Once your immunization records have been received, processed, reviewed and deemed compliant with requirements by Health Services, your IMM and MEN holds will be removed. This will be reflected in your HUB Student Center (access through MyUB, requires UBIT name/password) in real time. This will occur 3-5 business days after we receive your compliant records.

Students will not be individually contacted to confirm receipt of records. Please check your HUB Student Center for the current status of your service indicators.

If your paperwork is not in compliance, you will receive an email from Health Services.

Please contact us only if you have a hold on your account for a prolonged period of time after submitting your records/forms:

• More than 5 business days after faxing or bringing in-person
• More than 3 weeks after mailing

This hold is preventing you from registering for fall classes because you have not yet completed your Orientation Data Form. Please submit today!

Be sure to check the details of any hold or to-do listed in your HUB Student Center (accessed through myub.buffalo.edu). 

You can notify UB about your request on your Orientation Data Form. This will temporarily prevent you from completing the form while we process your request. We will email you once we have processed so you may resume the form (usually within two business days).

Visit Step 1: Submit the Orientation Data Form to take action now. 

Please email us your request at ub-newstudent@buffalo.edu. Include your first name, last name, and requested major in your email.

We will initiate your request by notifying your academic advisor. 

Please note that it may take up to one week for your major to be updated in your HUB Student Center. If you have not yet registered for classes, refer to Step 3: Register for Classes to learn how you will work with your academic advisor.

The process and timeline for working with your academic advisor to register for classes differs by each major and/or advising center. Utilize the information in your Orientation Data Form confirmation email and the chart on Step 3: Register for Classes to know what to expect.

Be sure you've completed Step 1: Complete the Orientation Data Form and Step 2: Submit Immunization Records, and cleared holds on your HUB Student Center.

Our highest priority is to help students succeed at UB and orientation is an important foundation for your success.

Your required virtual summer orientation program is designed to help you navigate the transition to life at UB and how to prepare for the rigor of UB academics, while providing information about helpful resources for new students.

Some of the information included is mandated by New York State; your completion ensures you meet this requirement. 

Building connections and community at UB can be an important step in finding success here. In order to accomplish this in our virtual format we have created sessions where you can get to know other new students, facilitated by current students. 

You are required to participate in "Live Summer Orientation Experience - Part 1"; you should anticipate meeting and interacting with other UB students during that 2-hour session. In addition, we strongly encourage that you attend at least one New to UB Hangout during your orientation week. Both offer great ways to get your questions answered in a live setting, hear tips and advice from current students, and connect virtually with other new students. 

View the schedule on the Summer Orientation page and plan which events you will attend. 

As we prepare for a regular, in-person fall semester, UB will continue to communicate information and guidance related to the COVID-19 pandemic directly to your buffalo.edu email. Please check that account regularly.