Make an Appointment

Call 716-645-2720 to make an appointment with Counseling Services. We will work with you to get the help you need.

Mental Health Emergency?

On-Campus Resources:

  • Call University Police: 716-645-2222 University Police officers are trained to handle crisis situations.
  • Or call Counseling Services: 716-645-2720 and ask to speak to the crisis counselor. After hours, press option “2” to be connected to the crisis counselor.

Off-Campus Resources: 

  • Call 911
  • Crisis Services of Erie County 24-hour Hotline: 716-834-3131
  • 24-hour Crisis Text Line: Text: “GOT5” to 741-741

What to Expect When You Call

When you call, we will schedule a needs assessment appointment with a counselor (likely the same day). During this meeting, you and the assessment counselor will discuss your concerns, and your counselor will recommend appropriate services, which may include any of the following: 

Worried About Someone Else?

Faculty, staff, family members and other students can contact Counseling Services at any time if they are concerned about a student.

Need Help?

Short-term on campus mental health support

University at Buffalo
120 Richmond Quadrangle, North Campus
Buffalo, NY 14261

Phone: (716) 645-2720; Fax: (716) 645-2175

Additional Resources

Crisis Text Line

Need to talk? The Crisis Text Line provides 24-hour support for people experiencing a mental health or situational crisis. Users are connected to a trained Crisis Counselor, who will help them develop a plan to stay safe. Messages are confidential, anonymous and secure. Data usage while texting the Crisis Text Line is free and the number will not appear on a phone bill. Text: “GOT5” to 741-741


This information is designed to provide self-help resources for mental health. This website is not psychotherapy treatment. If you have questions, need help or just want someone to talk with, please contact Counseling Services.