Health Fee

The Health component of the Comprehensive Fee was instituted by the SUNY Board of Trustees in an effort to provide student health services to SUNY campuses. Supported services include health care, health promotion, mental health counseling, and accessibility resources.

Student Benefits and Impacts

  • Efficient, cost effective services and educational programs for all students
  • Provides health, counseling and health promotion services specialized for young adult populations
  • Assist students in developing coping skills regarding academics, career decisions, and personal concerns
  • Deliver counseling and other interventions to students who are retention risks
  • Provides health promotion, prevention, harm reduction strategies for high risk and general population students related to alcohol, tobacco, other drugs, sexual violence (rape, sexual assault, intimate partner violence, domestic violence, stalking), nutrition and stress management 
  • Tobacco cessation assistance and nicotine replacement medication
  • Medical services provided to any registered UB student
  • Specialty health/medical care clinics such as travel health and women’s health
  • Nutrition consultations, programs and services, including cross-disciplinary eating disorders treatment team
  • Referrals to diagnostic laboratory, radiology and off-campus  specialty medical services
  • Responsible for compliance with New York State Public Health Law regarding enrollment immunization requirements
  • Fulfill prevention education compliance with State and Federal education regulations for undergraduate, graduate and professional students, including but not limited to:
    • Drug Free Schools (alcohol, tobacco, marijuana and other drugs)
    • Campus Sexual Violence Elimination (SaVE) Act
    • Title IX
    • SUNY Policies on Sexual Violence Prevention and Response
    • NYS Enough is Enough (article e-129-b)
  • Evidence based training for community building and risk reduction with Campus Living, fraternity and sorority life, Athletics, and to other audiences by request.
  • Web-based mental health, self-care, and wellness tools and information
  • Reasonable accommodations, services and other resources to ensure quality of educational and campus community opportunities for qualified students with disabilities
  • Public Health and Health and Human Services academic credit provided to students in the Health & Wellness Minor Peer health education and student leadership certification program
  • Data collection for documentation of student satisfaction, knowledge, attitudes, needs and health behaviors for program assessment, evaluation and planning

Student Access

  • Direct support and care (one-on-one) for physical and mental health
  • Individual, couples and group counseling services
  • Provide year-round afterhours mental health crisis intervention and consultation
  • Provide year-round afterhours medical triage and advice
  • Provide supervised training opportunities for students in social work, psychology, mental health counseling, exercise sciences and nutrition sciences
  • Frequent, multi-location educational opportunities
  • Advocacy, referral and information for disabled student participation in all aspects of campus life

Actual Expenditures

pie chart of health fee expenditures by function.
pie chart of health fee expenditures by initiative.

On this page:

Health Services: $3,932,266

General Medical Care

Health Services provides care for acute illnesses, injuries and chronic medical problems in a timely manner for students. Patients receive follow-up care, education and referrals as needed.

  • Scheduled medical appointments
  • Nurse appointments and telephone consultation
  • Referrals to community health care providers

Fast Facts

  • 19,725 patient visits
  • 92% of patients would utilize Health Services again (if the need arose)
  • 93% of patients agree that Health Services’ supports their ability to remain and succeed at UB

Specialty Care

Specialty clinics serve patients with specific medical needs. Individual patient utilization can range from a single consultation to continuous medical treatment.

  • Women’s health
  • Sexually transmitted infection testing and education
  • Travel clinic
  • Immunization
  • Chiropractic

Fast Facts

  • 1,861 women’s health appointments
  • 950 infectious disease appointments
  • 183 individual travel appointments. Health Services also offered several group travel clinics for the School of Dental Medicine, Study Abroad, and the Jacobs School of Medical and Biomedical Sciences

Patient Education and Referrals

Quality patient information, workshops, and outreach programs for the entire student population. Provide information on current topics of interest, in order to build a healthy UB community.

  • Referrals to community health care providers
  • Patient education programs

Counseling Services: $3,785,070

Brief individual, group, and couples counseling, crisis intervention, mental health consultations, and educational programs.

  • Adjustment to college and retention
  • Alcohol and substance use problems
  • Anxiety
  • Depression
  • Family and other interpersonal relationships
  • Stress
  • Trauma experiences (i.e. assault, abuse)

Fast Facts

  • Students attended 14,453 counseling appointments
  • The top concerns for students are anxiety, depression, adjustment issues, family problems, interpersonal concerns, and academic problems
  • 95% of students who received services would recommend Counseling Services to a friend
  • 83% of students attended 1-10 counseling sessions. On average students attended 6 sessions.
  • 31% of the students who sought counseling were graduate students.
  • 22% of the students who sought counseling were first generation college students.
  • 45% of the students who received counseling were students of color
  • 17% of students who sought counseling were international students


Quality information, workshops and outreach programs for the entire student population. Present information on current topics of interest, to build a healthy UB community.

  • Suicide Prevention Week
  • Chill Out – managing end of the semester stress
  • Homesickness program for Educational Opportunity Program students
  • Helping students in emotional distress
  • Global Fun Day (Engaging international and domestic students)

Fast Facts

  • 235 educational programs on mental health topics were offered
  • Overall, Counseling Services had 10,677 campus contacts through workshops and educational programs

Consultation and Crisis Response

Answer mental health-related questions. Assist in referral to counseling process. Respond to campus emergencies. Constituents served:

  • Students
  • Faculty and staff
  • Parents

Fast Facts

  • After hours crisis consultation is available 365 days a year
  • Provided 99 after hours crisis interventions to students
  • Students utilized 452 walk-in-crisis appointments
  • Average wait for an initial non-crisis appointment is 7.5 days
  • 43 students were transported to a hospital for a psychiatric evaluation

Instruction, Training and Supervision

  • Nationally accredited pre-doctoral psychology training program
  • Masters level training programs for social work interns and counseling students

Fast Fact

14 graduate students were trained/supervised at Counseling Services. They provided assistance to students in the form of additional counselors, reducing the counselor to student ratio as well as providing support to academic programs at UB (Social Work, Counseling Psychology, and Mental Health Counseling)

Health Promotion: $1,253,006

Health Promotion, Harm Reduction and Prevention Strategies, Outreach, and Special Events

This office provides health promotion, prevention and outreach through accurate, timely information and programs for key campus health and wellness priorities (alcohol, tobacco and other drugs, nutrition, stress management, and sexual violence prevention, and outreach to high-risk populations). We partner with campus and community stakeholders to reach target groups and design and implement interventions to reduce health risks and increase opportunities for academic success.

  • Implement workshops in varied settings to reach undergraduate, graduate and professional students
  • Awarded the 2019 EverFi Prevention Excellence Award for Outstanding Work in Alcohol and Other Drug Prevention
  • Build and maintain campus coalitions to bring together resources for health promotion
  • Provide mandatory educational intervention related to marijuana and alcohol for students who violate campus policies (UB Students Avoiding Further Exposure to Risk (UB SAFER))
  • Provide mandatory online alcohol education for all incoming undergraduate first year students and transfer students (AlcoholEDU), over 4,000 students annually
  • Provide mandatory online sexual violence prevention and bystander intervention training for all incoming undergraduate, graduate, and professional students (Sexual Assault Prevention, You Got This, The Hook Up), over 10,534 students annually
  • Implement training for residence hall staff, orientation aides, community advisors and other student leaders
  • Spearhead outreach programs for targeted at-risk or underserved audiences (international students, residence life, fraternity and sorority life, Athletics, students, first generation students, veterans/military students, students registered with Accessibility Resources, students in recovery from substance abuse)
  • Provide nutritional assessments, cooking classes, healthy eating groups, nutrition and environment workshops regarding weight control, healthy nutrition and eating disorders
  • Facilitated Koru mindfulness and meditation program to UB, teaching students mindful eating, walking meditation, breathing exercises, and yoga postures to reduce stress, increase focus, and improve sleep
  • National ‘Stressbusters’ program to train student volunteers who provide other students with 5-minute back rubs and UB stress management resources at Health Promotion events (over 738 students participated)
  • Active participation in research efforts to identify best practices for health promotion in priority health areas including collaboration with UB’s Research Institute on Addictions, Department of Social Work, Accessibility Resources, and the Institute on Research of Women and Gender
  • Work with regional and state agencies regarding campus prevention including: Horizons Health Services, Crisis Services of Western New York, Office of Alcoholism and Substance Abuse Services (OASAS), Erie County Rape Crisis Advisory Committee, Erie County Coalition Against Family Violence, WNY Higher Education Consortium’s Sexual Assault Awareness, Prevention, and Compliance Task Force, and New York State Coalition Against Sexual Assault
  • Provide support to meet requirements under Title IX\VAWA and SUNY policies and procedures relating to sexual assault and violence prevention.
    • Multimodal outreach, education, and training
    • Collaborative efforts with various university and off campus partners
    • One-on-one student consultations
    • Assist victims in reporting
    • Provide accommodations for victim or partner and work with academic and other units as needed

Fast Facts

115,525 student contacts were made through engagement in Health Promotion programs and services:

  • 6,714 student contacts were made for Alcohol and Other Drug Harm Reduction (350 Late Night participants, 559 in-person participants, 5,805 on-line participants.
  • 43,721 student contacts were made through our Healthy Eating Program (358 in-person interventions, 183 in-person trainings/events, 16,000 pieces of fruit distributed)
  • 47,588 student contacts were made for Sexual Violence Prevention (7,552 in-person trainings, 10,534 on line participants, 29,502 social media interactions)
  • 13,305 student contacts were made for Stress Management (1,216 Stressbusters participants, 4,589 in-person trainings/events, 7,500 visits to Relaxation Suite)
  • 39 Title IX / VAWA cases involving hearing, accommodations and/or case management
  • 63 named individual students involved (reporting party, accused student, witness)
  • 85% of UB students received information on sexual assault and relationship violence prevention (NCHA, 2019)
  • 10,534 students participated in our online training and 7,552 students participated in in–person trainings and events related to sexual violence prevention

Peer Education and Student Internships

UB is a national leader in Peer Education for Sexual Violence Prevention. Through intensive training, peer educators learn to use their health knowledge to assist other students and to increase the “health literacy” of UB’s campus community. Each peer educator gains valuable hands-on experience in health promotion program development, group facilitation, public speaking, peer-coaching, social marketing and outreach.

  • Delivers health promotion and harm reduction programs to Residence Halls and Apartments, Athletics, Greeks, and Student Clubs
  • Provide one-on-one peer support, identify student needs and share appropriate resources
  • Internships, practicums, and assistantships for School of Social Work, Exercise Sciences, Nutrition Sciences, Health and Human Services, School of Pharmacy and Master’s in Public Health
  • Health Promotion hosts two nationally recognized peer education groups: the UB Men’s Group and the Student Survivor Advocacy Alliance 

Fast Facts

  • Partnership with the Department of Exercise and Nutrition Sciences on the Health and Wellness minor has allowed us to reach an additional 400 students per year
  • Provision of 30+ student internships for four different wellness and leadership program areas in partnership with 15 academic programs

Accessibility Resources: $1,477,000

Support and promote educational, career, social, and recreational choices and objectives of students with disabilities at UB, and advocate for their full inclusion in all aspects of campus life. Services are provided on an individualized basis.

  • Individualized assessment of student-access needs
  • Reasonable modification of University policies, practices and procedures (including academic adjustments) as needed to assure nondiscrimination on the basis of disability
  • Auxiliary aids and services for accessing print and oral communication and for accessing programs, services, and activities throughout the campus community
  • Services and modified conditions for accessing course tests
  • Services for accessing programs, services, and benefits
  • Free assessment and training on accessible features of computing and information services
  • Accessibility information and agency referral
  • Coordinated University efforts for individualized snow clearance of typical and scheduled paths of travel for individual students with known mobility impairments
  • Individual and group consultations for campus participation by students with disabilities
  • Faculty consultations

Fast Facts

  • Approximately 1,121 students served by the Office of Accessibility Resources
  • Administered 78,824 exams
  • Provided 209 Live Scribe Pens for integrating notetaking with digital audio recording
  • Provided 636 sets of course lecture notes
  • Provided 104 accessible textbooks in electronic formats
  • Wrote 15,079 memos to faculty recommending reasonable accommodations for students with disabilities in their classes

Fee Contact

Counseling Services

Counseling Services
120 Richmond Quad (North Campus)
Monday, Tuesday, Friday 8:30 a.m. – 5:00 p.m.
Wednesday – Thursday 8:30 a.m. – 7:00 p.m.

Michael Hall, 2nd floor (South Campus)
Monday 8:30 a.m. – 7:00 p.m.
Tuesday – Friday 8:30 a.m. – 5:00 p.m.

After hours crisis intervention available 365 days a year. Call University Police at 645-2222 and ask to speak to the counselor on call.

Health Promotion

Health Promotion
114 Student Union (North Campus)
Monday – Friday 9:00 a.m. to 5:00 p.m., plus extended evening and weekend hours for requested or indicated health promotion programs

Health Services

Health Services
Michael Hall, 3435 Main Street, South Campus
Monday 9:00 a.m. – 7:00 p.m.
Tuesday – Friday 9:00 a.m. – 5:00 p.m.
Phone lines open at 8:30 a.m. Monday – Friday
On-call nurse triage services available during closed hours. Contact made by calling Health Services.

Accessibility Resources

Accessibility Resources
60 Capen Hall
Monday-Friday 8:30 a.m. - 5 p.m.

1 Diefendorf
Monday-Friday 9 a.m. - 5 p.m.

Course testing hours at 60 Capen
Monday 8:30 a.m. - 4 p.m.
Tuesday-Friday 8:30 a.m.-  7 p.m.
Saturday 8:30 a.m. - 3 p.m.

Course testing hours at 1 Diefendorf
Monday-Friday 9 a.m. - 4 p.m.
Phone: (716) 645-2608
Fax: (716) 645-3116
TTY: (716) 645-2616

Frequently Asked Questions

Do I have to have the UB Student Health Insurance Program to be able to use the services of Student Wellness (Counseling Services, Health Services, and Health Promotion)?

No! The services are funded through the Health Fee that you pay with your tuition bill, so there is no extra charge for a visit. Lab work, prescriptions, radiology studies, and specialist care will be covered according to your personal health insurance policy.

How many visits to the services are covered by the Health Fee?

Currently enrolled UB students may be seen at Health Services as often as needed. Currently enrolled UB students should participate in the programs offered by Health Promotion as often as possible. The Office of Accessibility Resources offers services to any eligible, currently enrolled student. Currently enrolled students are eligible for an assessment at Counseling Services at the end of which one or more of the following recommendations will be made: counseling on campus, referral to other services on campus, or referral to a mental health provider in the community.

Whom do I contact with insurance questions?

Insurance questions are common. The Student Health Insurance Office staff (1 Capen, 716-645-3036) are great resources for all your insurance concerns. We do encourage you to talk directly to your own insurance company if you have specific benefit questions.

What if I have a medical emergency and I need to be seen today?

The appointment system at Health Services allows for acute problems that need immediate attention. Call 716-829-3316 for a “Same Day Appointment.” If you believe your concern is emergent and you come to Health Services without an appointment, a support staff member will: make an assessment and decide to give you self-care instructions, refer you to an emergency room, have you see one of our providers immediately, or have you make an appointment to be seen as appropriate. If there is a true medical emergency dial 716-645-2222 from any on campus location or 911 if you are off campus.

What do I do when I’m sick at 3 a.m.?

When Health Services is closed and you have a medical concern, call 716-829-3316 and you will be given instructions and information about your after-hours care options. There is medical advice available (by phone) 24 hours a day, seven days a week to support UB students when Health Services is closed. This on-call, nurse triage service can be contacted through Health Services general number at 716-829-3316. If there is a medical emergency, on campus, call 716-645-2222. If you are off-campus, dial 911.

What if I am concerned about the emotional well-being of a student or friend, but don’t quite know how to handle the situation?

Please call Counseling Services to consult with a counselor about your concerns. A counselor can coach you on how to discuss your concerns with the student, and provide you with information about our services in the event that a referral for counseling might be helpful.

If I come for counseling, who else will know?

Counseling often deals with very personal and private issues. Counselors respect students’ privacy and will not release information disclosed in counseling without the student’s explicit permission, except in situations when it is necessary to protect the student’s or another person’s safety.

What is the Peer Educator program offered by Health Promotion?

Our peer educators come from all academic majors, bringing their unique skills and diverse perspectives into their health promotion projects. Through intensive and extensive training, peer educators learn to use their health knowledge to assist other students and to increase the “health literacy” of UB’s campus community. Each peer educator gains valuable hands-on experience in program development, group facilitation, public speaking, peer-coaching, social marketing and outreach. Students can enroll in our UBE110 introduction to peer education courses offered in both the fall and spring semesters.

I am having trouble with my AlcoholEDU or Sexual Assault Prevention account, what can I do?

If you experience any difficulties or require support, the AlcoholEdu and Sexual Assault Prevention Online Technical Support Center is available 24 hours a day, seven days a week. Simply click on the “Help” button located in the upper right-hand corner of every screen. You do not need to be logged into the course to access the Help Site. Or if you have further questions, contact Emily Bystrak, Health Promotion,

Student Conduct & Advocacy directed me to UB SAFER because I violated alcohol policies and state laws, what is the UB SAFER program?

UB SAFER stands for UB Students Avoiding Further Exposure to Risk. Health Promotion educators provide an interactive alcohol and drug education workshop for all students who are referred to UB SAFER. The program provides a comfortable environment for personal reflection and exploration of behavioral options. In addition, each student is assigned to an educational intervention based on their initial screening for amount and frequency of alcohol and marijuana use, and as appropriate will receive a one-on-one confidential follow-up session with a health educator, to review any concerns or questions and identify additional referrals.

I can’t seem to manage my class load and my extracurricular activities. I feel stressed out. Help!

Stress reduction is an essential aspect of campus wellness for all students.  We teach free mindfulness and meditation programs that teach the fundamental skills to support student well-being.  We welcome all students to visit our Relaxation Suite in the Student Union to study, rest, eat a snack and find out about other valuable resources.  We also offer yoga, a Chill Out program before finals and a 4-hour silent meditation retreat.  For a listing of on-going programs stop by the Suite or look at the UB event calendar.  The counseling and educational programs offered at Counseling Services often focus on problem-solving, coping skills, and values clarification which all contribute to reducing stress.

How is eligibility for disability-based services and accommodations determined?

Eligibility is determined through an individualized comprehensive review of the student accommodation request along with verification of documented disability and/or reasonable-accommodation history. Reasonable accommodations are identified which are intended to ensure you an equal opportunity to participate in and benefit from the programs, services, and activities of UB. Copies of the Office of Accessibility Resources eligibility policy are available at our office in 60 Capen.

Are there any scholarships available for students with disabilities at UB?

Yes, the Office of Accessibility Resources has three different scholarships available. Additional information is available at our office in 60 Capen.