Your one-stop shop for student services.
1Capen streamlines essential student services so you can get on with the business of being a student.
Monday - Friday
8:30 a.m. - 4:30 p.m.
Holiday Hours
*UB Card Closing at 1:00 p.m. on 12/19/25; reopening on 1/5/26.*
Tuesday, December 23rd – Closing at 2:30 p.m.
Wednesday, December 24th – Closed
Thursday, December 25th – Closed
Friday, December 26th – Regular Business Hours
Wednesday, December 31st – Closing at 2:30 p.m.
Thursday, January 1st – Closed
Friday, January 2nd – Regular Business Hours
| In-Person Queue | Waiting | Wait Time |
|---|---|---|
| Student Accounts | 0 | 0 |
| Financial Aid | 0 | 0 |
| Veterans Benefits | 0 | 0 |
| Transcripts/Registrar | 0 | 0 |
| Student Health Insurance | 0 | 0 |
| UB Card | 0 | 0 |
| Parking and Transportation | 0 | 0 |
| Financial Aid - Escalated | 0 | 0 |
| Registrar - Escalated | 0 | 0 |
Virtual drop-in service is a live video connection with a 1Capen staff member.
Walk-in services available for:
Other Resources:
- Immigration Services (by appointment)
- Study Abroad
- MyUB
- Hub Student Center
- 1Diefendorf (South Campus)
News & Deadlines
Become a Student Ambassador
Are you reliable, personable and looking for a work study opportunity? Join the front-line team at 1Capen and 1Diefendorf where you'll greet visitors and answer questions as part of our customer service team.
- Work Study students only
- Max 8 hours per week
- Must have weekly availability Monday-Friday 8:30am - 4:30pm
• Citizenship Verification
• Dependent Verification
• Independent Verification
• Loan Revision Request
Keep track of university deadlines, classes, grades and all the rest of your obligations with MyUB—your online destination to UB Learns and everything else you need to stay in the loop.
Access your HUB Student Center online through MyUB and register for classes, check your grades, request transcripts, manage your finances/financial aid, maintain your personal information and much more.
The Education Abroad office is available in 201 Talbert Hall