Improve Your Professional Well-Being

Your well-being is important. You may get free, voluntary and confidential assistance on any concern that is impacting your work life from your Employee Assistance (EA) consultant.

On this page:

Your concerns might include:

  • Stress management
  • Work relationships
  • Workplace difficulties
  • Alcohol/drug use and abuse
  • Child or eldercare
  • Financial issues
  • Mental or physical health
  • Grief and loss
  • Legal issues
  • Veteran’s transitions

What You Can Expect


Your EA consultant will help answer your questions and listen to your concerns.


Working with your EA consultant can help you understand the nature of your concern.

Problem solving

Consulting with a neutral, objective EA consultant, will help you identify comfortable solutions for your concerns.

Referrals to resources

If a referral to an outside agency is necessary, your EA consultant will try to find the best resources for you, based on your concern and preferences.

Workplace Consultation

If you are experiencing difficulties at work, you can reach out to your EA Professional for support and recommendations.

Contact an Expert

Employee Assistance Program (EAP)

Phone: 716-645-4461


Employee Assistance (EA) Consultants

Susan Bagdasarian.

Susan Bagdasarian

Employee Assistance Program

Phone: 716-645-8167


Neil McGillicuddy.

Neil McGillicuddy

Employee Assistance Program

Phone: 716-645-4458


Other Opportunities To Improve Your Well-Being


Get help managing interpersonal problems or workplace disputes involving one or more people in a neutral, professional setting.  Get a peaceful and satisfactory resolution to your problem.

Using mediation services may be able to help you if you are experiencing:

  • Interpersonal issues
  • Perceived bullying
  • Personality conflict
  • Supervisor-supervisee conflict
  • Co-worker conflict
  • Differing work style

Support Groups

Get support from your peers to improve your well-being. Designed to provide emotional, educational and social support through regularly scheduled meetings, support groups help participants develop methods and skills to solve problems. Building social support will help your ability to maintain or improve your overall personal, physical and emotional health while dealing with real life issues.

Current Support Groups


Caregivers of aging parents and loved ones meet for support, resources and ways to manage the everyday demands of caregiving. For more information, contact:

Susan Bagdasarian.

Susan Bagdasarian

Employee Assistance Program

Phone: 716-645-8167


Workplace Stress

Everyone has stress at work. If it seems overwhelming, meet with others for support and ideas to cope. For more information, contact:

Neil McGillicuddy.

Neil McGillicuddy

Employee Assistance Program

Phone: 716-645-4458



Attend a training to improve your well-being. Free workshops are offered to all UB employees on each of the UB campuses during the Fall and Spring semesters, and during the summer.  Workshops are led by professionals expert on the topic, and participants are typically highly satisfied with the workshops they attend.  UB employees may attend workshops during their work time, provided that they have received supervisory approval. Suggestions for training topics are always welcome.

EAP Wellness and Health Trainings

Learn simple self-care practices for a healthy mind, body and soul by learning more about the benefits of exercise, massage, proper nutrition and environmental health. Interact with therapy dogs, get a massage, and visit vendor tables. Continental breakfast and lunch included. 
Learn about estate planning, medicaid planning, caregiving and retirement in this lunch-time series.
This three-part program draws from the experience and expertise of Mindfulness Teacher, Dave Bauer. Participants will discover the elements of mindfulness, and then, using interactive and research-based tools, gain new behaviors in mindful living. The program is being held on three consecutive weeks -- when you enroll you are automatically registered for all three weeks.

Customized Workshops For Workplace Concerns

Obtain a training customized to the needs of your department or work-group. Popular workshops include:

  • Improving communication
  • Defusing conflict
  • Improving office climate
  • Managing stress
  • Supervisory skills to manage tough issues

Return To Work Services

When you need to be out of the workplace for a significant amount of time due to medical, substance abuse, mental health or other personal issues, get confidential assistance from your Employee Assistance (EA) consultant.

  • Before leaving the workplace:

Your EA consultant can help you navigate the various areas on campus that will help facilitate your leave, such as: Health Benefits, Employee Relations and/or Accessibility Resources.

  • Before returning to the workplace:

Your EA consultant can help with your transition back into the workplace by coordinating a “Return to Work” meeting on your behalf. “Return to Work” meetings provide a safe, confidential and comfortable environment for you and others to talk about your return to the workplace.

Participants in the “Return to Work” meeting are chosen by you and may include your supervisor, Benefits, Employee Relations, Accessibility Resources, your treatment provider (if applicable) and the EA consultant. This meeting gives everyone the opportunity to discuss any circumstances that need to be addressed to ensure a smooth transition back into the workplace, such as job expectations, agreements about any necessary accommodations and ways to continue positive communication among all involved.

Crisis Intervention For Traumatic Workplace Concerns

If you or someone you know has been affected by the stress of a traumatic workplace event, you may request Critical Incident Stress Management (CISM), a comprehensive multi-component approach to crisis intervention.

CISM helps:

  • Identify and mitigate traumatic stress symptoms that could occur after involvement or exposure to a critical incident, such as:
    • Death or serious injury to UB community member
    • Active shooter or other large scale acts of violence
    • Physical or sexual assaults
    • Environmental disaster     
  • Reduce the duration and severity of traumatic stress arising from crisis situations
  • Prevent disabling psychological effects and regain adaptive work-life functioning

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