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Manage Tough Workplace Situations — For Supervisors

Maintain a healthy and productive workplace by identifying employee issues early and by speaking with your Employee Assistance (EA) consultant before the problem gets worse.

Contact an Expert

Employee Assistance Program (EAP)

Phone: 716-645-4461

Email: ub-eap@buffalo.edu

Employee Assistance (EA) Consultants

Susan Bagdasarian

Employee Assistance Program

Phone: 716-645-8167

Email: sb14@buffalo.edu

Neil McGillicuddy

Employee Assistance Program

Phone: 716-887-2498

Email: nm23@buffalo.edu

Other Opportunities to Manage Tough Workplace Situations

EAP Supervisory Training

Learn how to handle challenging and stressful workplace situations in a half-day workshop that helps build confidence and compassion. Learn more about Tools for Supervisors : Helping You Manage the Tough Issues which is offered bi-annually.

Customized Workshops For Workplace Concerns

Obtain a training customized to the needs of your department or work-group. Popular workshops include:

  • Improving communication
  • Defusing conflict
  • Improving office climate
  • Managing stress
  • Supervisory skills to manage tough issues

Mediation

Get help managing interpersonal problems or workplace disputes involving one or more people in a neutral, professional setting.  Get a peaceful and satisfactory resolution to your problem.

Using mediation services may be able to help you if you are experiencing:

  • Interpersonal issues
  • Perceived bullying
  • Personality conflict
  • Supervisor-supervisee conflict
  • Co-worker conflict
  • Differing work style

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