Tools for Supervisors: Helping You Manage the Tough Issues

You will learn how the UB Employee Assistance Program (EAP) can help you, the supervisor, manage challenging and sometimes very stressful workplace situations that can impact your ability to manage your people well and get the job done.

This class is for ALL supervisors. Whether you manage an entire department, or just one or two folks, this half day class is for you. Many of us spend more than half our day in the workplace, so it makes good sense to have the most productive and happy people working for you that you can. This class is instructor-led, with stimulating new activities and real case studies. The greatest resource you'll gain is the interaction and expertise of fellow supervisors in the class who may be experiencing similar issues as you are.

On this page:

Learning Outcomes

  • Improve your ability to manage difficult workplace issues
  • Utilize the UB Employee Assistance Program to assist you as a Supervisor

Intended Audience

UB faculty and staff in a supervisory role





Class Schedule and Registration

UB faculty and staff, please log in to UB EDGE to register. For assistance with UB EDGE, please email or call 645-4459.

All others please email or call 645-4461 to register. If you wish to keep your registration and attendance for this EAP class private from your manager and others at UB, please register with EAP directly via email or call 645-4461.

May Also Interest You


Deborah Hard


Employee Assistance Program

Phone: (716) 645-4460


Contact for Questions

Deborah Hard


Employee Assistance Program

Phone: 716-645-4460


The University at Buffalo is committed to providing reasonable accommodations to individuals with any disabilities. If you require accommodations to participate in this session, please contact Organizational Development & Training (OD&T) at (716) 645-4459 or prior to attending the class. Please allow ample time for OD&T to work with the Office of Accessibility Resources to arrange accommodations.