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Become a Better Communicator (Part 1)

Improve your communication skills using the DiSC® assessment to provide insight into your preferred communication style and learn how to determine the ideal approach to use with each of your colleagues.

This full-day class will analyze four primary communication styles and how they impact your interactions at work. It will provide strategies for getting your message heard, presenting ideas and gathering information from those with differing styles of communication. This class is offered at least once a quarter.

On this page:

Learning Outcomes

  • Communicate more effectively with others — verbally and non-verbally by understanding your predominant style of communication
  • Identify the factors that may impact the way others interpret your messages
  • Understand other people's communication styles, which will improve your interactions, build trust and achieve results
  • Enhance your relationships and networks
  • Increase your influence with others by flexing your communication style

Intended Audience

UB faculty and staff

Prerequisites

Completion of a pre-training assessment (sent via email one week prior to class)

Fee

Free

Class Schedule and Registration

Log in to UB EDGE to view class dates and register. (Don't have a UB EDGE account? Search for dates on the UB Calendar and email training@buffalo.edu or call 716-645-4459 to register.)

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Instructors

Nicole Hayden

Manager, Software and Computer Programs

Organizational Development & Training

Phone: 716-645-8153

Email: nhayden@buffalo.edu

E. Suzy Shallowhorn

Instructor & Course Developer

Organizational Development & Training

Phone: 716-645-4489

Email: lss@buffalo.edu

Contact for Questions

Kerry Lynch

Program Coordinator

Organizational Development and Training

Phone: 716-645-4459

Email: training@buffalo.edu

The University at Buffalo is committed to providing reasonable accommodations to individuals with any disabilities. If you require accommodations to participate in this session, please contact Organizational Development & Training (OD&T) at (716) 645-4459 or training@buffalo.edu prior to attending the class. Please allow ample time for OD&T to work with the Office of Accessibility Resources to arrange accommodations.