Keep UBmail after graduation

Learn how to keep your UBmail after you graduate from UB, how to reactivate it if it's been deactivated, and how to opt out of keeping your email.

Log in every 90 days to keep your account

You must log into at least once every 90 days to keep your UBmail active. Using UBmail with an app won't keep your UBmail active. 

If you don't log in:

  • After 60 days you will be sent a reminder in email to log in within the next 30 days.
  • 2 weeks later you will be sent another reminder.
  • After 90 days, your UBmail will be deactivated. 
  • If you had a UBmail (Gmail) account, it will move to UBmail (Exchange Online).

Reactivating your UBmail account

If your UBmail deactivated, opt-in to reactivate your UBmail.

Deactivating your UBmail account

If you don't want to keep your UBmail, either don't log in for 90 days or else Opt-out. Choose Opt-out from Opt to keep address * field from the Opt-In Now section.  

Common questions

My UBmail is deactivated, but I had some important email messages saved. Can I get those back?

You may opt-in to reactivate your UBmail, but the contents of your mailbox were permanently deleted.

My UBmail is deactivated, but I gave out that address as a contact. Can I get the unread email messages that were sent to me?

You may opt-in to reactivate your UBmail, but any email sent to your UB email address while your account was deactivated was returned to the sender as undeliverable.

I graduated before 1998 and never had a UBITName. Can I use UBmail?

No, but you can sign up for UB Connect, a permanent email forwarding service offered by the Alumni Association.