Mail and Package Delivery

Packages and mail for Fall 2026 will be accepted starting August 10. 

USPS Letter (Flat Mail), Packages, and Perishables are delivered to a central campus mail facility where they are sorted and processed.

Once processed they will be delivered to students’ residential mailrooms. Students will be sent an email from ‘campuslivingparcels’ notifying them of the delivery and pick-up location (Locker bank or Mailroom). All USPS packages should be processed by 5pm daily.

These Vendors deliver directly residential mailrooms. Deliveries are made throughout the day and are not controlled by the university. Although you may get a notice from the 3rd party vendor that your package was delivered, it is not available for pick up until it is processed by Campus Living and you are sent an email from ‘campuslivingparcels’ notifying you of the delivery. Although we partner with all vendors, Campus Mail has limited authority to help with packages that are misdelivered, lost prior to receipt by mailroom, etc. Students should contact the company who sent the product to file a claim.

***Campus Living has limited space for perishable items. We will attempt to store these items in a refrigerator, when available. Students who plan on having temperature sensitive medications shipped can contact Campus Mail for more information and to work out delivery details (campusmail@buffalo.edu). 

Please see the below section on addressing to learn about addressing your mail and packages correctly

Each residential mailroom has an outgoing USPS mailbox for stamped letters and accepts pre-paid shipping labels for USPS, FedEx or UPS who need to send out parcels/packages. This service can be subject to availability and 3^rd party restrictions. Students can visit the student bookstore, located on the north campus, adjacent to the University Commons for USPS postage and supply purchases.

Please note we cannot offer a receipt of pick up from vendors.

During the academic year Campus Living will partner with Campus mail to have packages and mail that are accidently sent to a students previous on-campus residence forwarded to their current address on campus.

After a student moves off-campus, Campus Living will follow the standards of the delivery vendor.

First Class Mail will be forwarded to the forwarding address on file within the UB HUB Student Center.  Students without a forwarding address on file will have mail forwarded to their permanent address. If no forwarding or permanent addresses are on file, or it has been longer than one year since you resided on campus, the mail will be returned to the sender.

We cannot forward Standard and Non-Profit mail; these types of mail will be disposed of as per USPS guidelines.

Please keep your forwarding and permanent addresses up to date in HUB.

USPS:  USPS will not forward, packages can be held for pick-up, returned to sender, or sent to new address if the student pays for postage.

Amazon: Amazon will not forward, packages can be held for pick-up or sent to new address if the student pays for postage. Amazon packages will only be returned to sender at students request.

FedEx: Varies based on item, Will often be able to be forwarded to new address

UPS: UPS will not forward, packages can be held for pick-up, returned to sender, or sent to new address if the student pays for postage.

All other Vendors (Walmart, Target, UniUni, OnTrac, DHL. etc): Packages can be held for pick-up, returned to sender, or sent to new address if the student pays for postage.

All packages that are not picked up after 30 days are considered unclaimed and may be subject to being discarded or returned to sender.

First, Confirm the package was sent using the correct address format. See the example below for proper addressing. Then, look online at the shipping vendors website to see the status of your delivery. Be sure to have the tracking number of the package.

Packages may take several hours after being received by Campus Living to be processed. Do not contact the mailroom until after 6pm if the package was delivered that day. If the package was delivered prior to that day, contact your area mailroom.

If your mailroom has not received the package, please contact the person who shipped the item and initiate a lost package process with the shipping vendor. 

If you have any questions about general mail delivery issues, please contact your area mailroom directly or fill out a Inquiry form.

Submit a Mail or Package Inquiry

Flickinger Court students are also encouraged to complete a mail forwarding card with the United States Postal Service (www.usps.com).

Flickinger Court residents have flat mail and USPS package services provided directly by the United States Postal Service.  All issues with mail or package delivery should be directed to www.USPS.com.

Packages delivered by third party vendors, i.e. UPS, Fed Ex, Amazon, etc., will be held at the Community Center.