Need something fixed in your room? At UB, our real-time work order system lets you submit and monitor non-technology maintenance requests, 24 hours a day. Please be as specific as possible with your request so it can be categorized and prioritized appropriately.
As work orders are received they are prioritized based on the information provided. The type of request will determine the expected response time:
Whether you submitted your work order online or called our office, you can check the status of your work order online.
Non-emergency requests include:
Emergency requests include:
Emergency maintenance situations should be reported immediately. Call our 24 hour facility maintenance phone number - (716) 645-2025. You should also report the emergency to a Campus Living staff member located at an Area Office or Community Building.
For life and general safety emergencies - please call UPD at 645-2222 immediately.
UBIT provides and maintains the campus' internet connections. If you have questions or concerns about network connectivity contact UBIT directly.
If you lose your key or your swipe card isn't working, please report it as soon as possible, so we can fix the problem (and, for lost keys, change your locks if needed).