Student Health COVID-19 Updates

Health Services will provide current University at Buffalo students (and their families) with the latest information and service announcements during the COVID-19 pandemic.

On this page:

Testing - UB Surveillance

UB has implemented a COVID-19 surveillance testing program for asymptomatic community members. Learn more about this invitation-based preventative testing process

Testing - Showing Symptoms/Close Contacts

If you have symptoms or have been a close contact of someone who has tested positive, see below for testing options.

Closest Testing Locations
Facility Address Phone Number
New York State Testing Center - Buffalo

125 Perry St, Buffalo, NY 14204   

1-888-364-3065 or
make an appointment online
Erie County Department of Health (ECDOH) - Amherst 450 Maple Rd. Amherst, NY 14221 716-858-2929
Well Now - Amherst  3980 Sheridan Dr. Amherst NY 14226 Make an appointment online
Well Now - Amherst  3921 Harlem Rd. Buffalo, NY 14226 Make an appointment online
Walgreens 3488 Main St. Buffalo, NY 14214


Make an appointment online
Rite Aid 2474 Bailey Ave., Buffalo, NY 14215 Make an appointment online
CVS 392 Kenmore Ave., Kenmore, NY 14223 Make an appointment online
WNY Immediate Care 2099 Niagara Falls Blvd., Amherst, NY 14228 Make an appointment online
WNY Immediate Care 2497 Delaware Ave., Buffalo, NY 14216 Make an appointment online

*Erie County and NYS testing sites offer free testing. Other locations may bill your health insurance or expect payment at the time of testing.

View a searchable map of additional testing locations.

COVID Positive Reports

As part of UB’s comprehensive efforts to monitor and prevent the spread of COVID-19, the university has established a reporting process for students living on- and off-campus who have tested positive for the virus. 

  • University staff will record positive test results and provide students with important information regarding health, housing and academic resources. 
    • As necessary, students will be referred to their primary care provider or to UB Health Services for medical care - this process is not intended for treatment, diagnosis or immediate medical support.

For confidential reporting:

  • Call: (716) 645-1400 Monday-Friday 8:30 a.m.-5:00 p.m. Callers will be asked to leave a voicemail message outside of these hours.
  • Email: Staff will respond within one business day.
Doctors Notes/Excuses

> We cannot provide travel clearance documents relating to COVID-19.

> We can not/do not provide documentation regarding your health infection status.

> We do not issues class excuses.

Frequently Asked Questions

These answers are in accordance with current Centers for Disease Control and Prevention (CDC), and local and New York State Health Department guidance.

  • Under what circumstances do I need to quarantine, and why is it for 10 days?

    For a close contact, with no symptoms, you can end quarantine after 10 days, but must continue to monitor for symptoms until day 14. If you develop symptoms, please contact your health care provider and local health department.

    If you are currently in quarantine due to travel from a COVID-19 advisory location, you must quarantine for 10 days, or utilize the test-out process outlined by New York State. here:

    These answers are in accordance with current Centers for Disease Control and Prevention (CDC), and local and New York State Health Department guidance.

    Updated December 31, 2020

    Authoritative Source: Health Services

    quarantine, travel, symptoms
  • Under what circumstances do I need to remain in mandatory isolation, and for how long?

    The answer will be dependent on the type of testing:

    Updated December 9, 2020

    Authoritative Source: Health Services

    quarantine, travel, symptoms, pool testing

Using Health Services

You can help yourself and your campus community by doing the following:

  • Do not come to Health Services without an appointment
  • Attend scheduled appointments alone, wearing your face covering
  • Arrive at your scheduled time to avoid contact with other patients
  • Set up voicemail on your smartphone. Make sure your voicemail box is not full, and check your messages throughout the day. If you are determined to be a close contact of someone who tests positive for COVID-19, contact tracers will need to reach you
  • E-mail, mail or fax forms to our office 
    • Fax is the best option for submitting forms   

Immunization Records

We are aware that incoming students may have difficulty obtaining immunization records with the current COVID-19 pandemic. Rest assured that you still have plenty of time to obtain and submit your records to us as Spring 2021 classes do not begin until February 1, 2021.

To make things as easy as possible for our students, we will accept records via mailfax, or email. Here are some ways you may be able to obtain a copy of your records:

Health Insurance Support

If you have any questions regarding health insurance or need to make a payment, please email our office. A payment link will be sent in the reply email for any payments. 

The SUNY International Student Health Insurance Program with UHC offers comprehensive coverage for those students that need COVID-19 testing or contract the virus.

Mental Health Resources

Mental Health Support

Mental Health Counseling

Educational Workshops

Self-Help Resources

NYS & Community Resources

Suicide Intervention and Prevention

Managing COVID-19 Anxiety

Counseling Services is here to help with the following tips to help you manage your anxiety.

Quick Links

Mindfulness Library is FREE for everyone!

Due to the COVID-19 pandemic, TAO has decided to make our Mindfulness Library free for everyone. Please feel free to share with family, friends, or anyone else who might benefit from enhancing their mindfulness practice.

All exercises are available in both English and French:

Free NYS Mental Health Crisis Line Available

There is now a free mental health crisis line for residents of New York State. A person can schedule a FREE appointment with a mental health professional by calling 1-844-863-9314.

Campus Updates

Latest on coronavirus

Authoritative Sources

COVID-19 Hotline

The Erie County Department of Health has created a hotline for COVID-19 related calls: 716-858-2929

Health Services

Student Life

University at Buffalo
Michael Hall, 3435 Main Street, South Campus
Buffalo, NY 14214

Phone: (716) 829-3316; Fax: (716) 829-2564

NYS Vaccination Clinics

UB's Health Services is unable to provide information about the NY State Department of Health’s COVID vaccination clinics being held at Harriman Hall on UB’s South Campus. For information about these clinics, including eligibility and to make an appointment, please call the NYS Health Department’s COVID vaccine hotline phone number: 1-833-697-4829 (1-833-NYS-4-VAX) or refer to their website.