Building partnerships through collaboration.
Procurated is the University at Buffalo’s supplier performance feedback tool. UB is implementing Procurated to create a consistent, data‑driven way for campus users to share feedback on supplier performance. Your feedback helps Procurement Services improve supplier quality, service, and accountability for all UB departments.
Procurated is used only for providing feedback on suppliers associated with orders placed on contracts. It does not replace existing procurement, purchasing, or ordering systems.
Procurated is used only for providing feedback on suppliers associated with orders placed on UB contracts. It does not replace existing procurement, purchasing, or ordering systems.
UB is rolling out Procurated to solve ongoing challenges with gathering and using supplier feedback across campus. In the past, feedback was informal and scattered, which made it hard to use consistently in supplier management.
Procurated will help UB:
Procurated is intended for departmental staff who place orders and work directly with suppliers on behalf of their departments, including administrative staff supporting departmental purchasing, unit business and finance staff and others who regularly interact with suppliers under UB contracts.
If you place orders using contracted suppliers and have firsthand experience with supplier performance, your feedback is valuable.
Procurated captures structured, standardized feedback related to supplier performance on contracted orders, including areas such as:
Feedback is based on actual experience with a supplier on a contract order, helping Procurement Services identify patterns, address issues, and support improvement discussions.
There are two ways departmental staff may provide feedback using Procurated:
You may receive a review request from Procurement Services or Business Services asking you to complete a supplier review. Requests are typically sent to ShopBlue users or contract stakeholders with recent experience working with a supplier.
These requests include a direct link to the supplier’s review page, making it easy to share feedback based on your recent experience.
Even if you do not receive a direct request, you may submit feedback at any time by visiting the UB Procurated landing page and selecting the appropriate supplier:
👉 University at Buffalo Procurated Landing Page
Voluntary reviews are encouraged when you have relevant experience working with a contract supplier and want to share feedback proactively.
Feedback submitted through Procurated is reviewed and used by Procurement Services to:
Individual feedback is not used for purchasing approvals or compliance monitoring.
If you have questions about Procurated, when to provide feedback, or whether a supplier is covered under a UB contract, please contact Procurement Services.
Training opportunities and additional guidance will be shared separately as the implementation continues.