Faculty and staff can request lock changes, key cutting and lock or door repairs for buildings on campus.
Call Customer Service at 716-645-2025
|Monday - Friday||7:30 a.m. - 4:30 p.m.|
North Campus key pickup
John Beane Center
South Campus key pickup
Service Center Building
250 Winspear Avenue, room 130
You can return found keys to Customer Service or to University Police Lost and Found.
Immediately report missing keys to your department coordinator or to Customer Service. Departments are responsible for the total cost of lock changes and replacement keys.
To request replacement keys:
Immediately report stolen keys to your department coordinator or to Customer Service. If keys are not returned by a terminated employee or a student leaving the university, they are considered stolen.
Immediately conctact Customer Serivce if a key is broken off in a lock or if a key is malfunctioning.
Use examples of service and maintenance costs to guide your decisions. Your situation may vary from the usual.
|Billable Services||Non-billable Services*|
|Key cutting||Repairing door handles|
|Lock changes||Repairing door locks|
|Repairing or replacing desk and file cabinet locks||Repairing panic hardware|
The request form must contain the department head's signature before any request is approved.
Call Customer Service at 716-645-2025. Staff is available 24 hours a day.