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Faculty and staff can request refrigeration services for maintenance, replacement and repair of refrigeration and cooling systems on campus.

Routine Service Hours

Customer Service Office

Days Hours
Monday - Friday 7:30 a.m. - 4:30 p.m.

Reporting Problems


716-645-2025 for Customer Service


Air Conditioning Services

Central Air Window Units

Repairs must be made through Utilities Operations

For existing units:


To request a replacement unit, submit a quote.


Repairs are not made by Facilities. Contact Customer Service for a list of vendors.


For new units:


To request a new unit, submit a Renovation Request form.


Facilities must approve the unit prior to purchase and installation.

Requesting Service

Need a Price Quote First?

If you want to receive a price quote before your work is scheduled, check Yes on the Work Order Form. Work will be scheduled without a price quote if you choose No.

Request Service

  • Log in and submit a Work Order Request or
  • Call Customer Service at 716-645-2025

Contact an Expert

Customer Service avatar.

Customer Service

University Facilities

120 John Beane Center

Phone: 716-645-2025; Fax: 716-645-5965


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