Using a Smartphone with the Duo Mobile App installed

Smartphones.

(Recommended) Enrolling the Duo Mobile app on a smartphone (a cell phone that allows you to download and install applications) gives you the greatest number of options. Most people find the "push notification" the most convenient option.

How to enroll a smartphone

How to use

  • Push notification - When you log in and are prompted for two-step verification, click Send me a Push, open the push notification on your smartphone, and tap Approve to log in. Requires Wi-Fi or mobile data connection. Duo Mobile Push uses a minimal amount of mobile data—less than 2 KB per authentication.
  • Previously generated passcode - When you log in and are prompted for two-step verification, click the Enter a Passcode button, enter the passcode, and then click Log In (see Generating Passcodes for more).
  • Passcodes via text message (Faculty and staff only) - When you log in and are prompted for two-step verification, click Enter a Passcode, click Text me new codes, and receive a text message that includes a passcode. Enter your passcode on the login page, and click Log In
  • Phone call (Faculty and staff only) - When you log in and are prompted for two-step verification, click Call Me, answer the call on your phone, and press 1 to log in. 

See also

Still need help?

Contact the UBIT Help Center.