SUMMER UPDATE

In light of critical processing requirements and increased caseloads during the pandemic, we will adjust our services for June and July.

On Fridays, the office will focus on internal operations for staff to invest time on casework, document issuance, and related coordination with students and departments. While we are closed for phone calls, drop-ins, and routine inquiries on Fridays, we will remain responsive to emergencies. Drop in advising opportunities are available Monday-Thursday, review the information below for specifics. 

Contact Us

Before you contact us, your answers are likely found on the following pages:

Still have a question? This is how you can reach us:

Virtual Advising

Using Navigate

If you are on OPT and graduated more than 1 year ago, please email us to request an appointment or visit us during OPT drop-in hours. Navigate may not work for you. 

Issues Accessing Navigate?

Try accessing Navigate directly: 

buffalo.edu/ubsuccess.

Email Assistance

Monday - Friday 9AM - 5PM
iss@buffalo.edu
**Please allow 3-5 business days for a response.

Phones (recorded information) 
(716) 645-2258 

Document Pick-Up