Contact Us

Before you contact us, your answers are likely found on the following pages:

Still have a question? This is how you can reach us:

Virtual Advising

Advising for Currently Enrolled Students

Have a quick question? No appointment needed! ISS offers virtual drop-in advising:

  • 9:00 am- 11:00 am Friday
  • 1:30 pm-3:30 p.m Monday, Tuesday & Thursday

It is not possible to book a drop-in appointment & availability will only show during drop-in times.

Advising for Students Currently on OPT

If you are approved for OPT and graduated more than 1 year ago UB's Navigate may not work for you. ISS is now offering virtual drop-in advising for students on OPT every Wednesday afternoon.

For more information please visit our OPT Virtual Advising page by clicking the button below. Please note it will require UBIT login to access.

Using Navigate

If you are on OPT and graduated more than 1 year ago, please email us to request an appointment or visit us during OPT drop-in hours. Navigate may not work for you. 

Issues Accessing Navigate?

Try accessing Navigate directly:

Email Assistance

Monday - Friday 9AM - 5PM
**Please allow 3-5 business days for a response.

Phones (recorded information) 
(716) 645-2258 

Document Pick-Up