Due to the COVID-19 global health crisis, our physical office is closed. However, ISS advisors are working remotely to serve you. We are processing immigration document requests, responding to emails, and updating our website. We have moved from an in-person document pick-up to providing mailing services for original documents. We are with you virtually!

Contact Us

Before you contact us, your answers are likely found on the following pages:

Still have a question? This is how you can reach us. 

Email Assistance

Monday - Friday 9AM - 5PM

Phones (recorded information) 
(716) 645-2258 

Schedule an Appointment

For more complex immigration issues, please schedule a virtual appointment with an advisor using the Student Success Portal. Currently we are prioritizing Travel-related inquiries and COVID-19 challenges.

To make an appointment: click Schedule Appointment button below, log in --> choose Student Support --> International Student Services. 

We ask for your patience in delaying appointments for OPT, CPT, and any non-urgent matters not related to the current COVID-19 challenges. Please review our website for more information on these and other topics.