Due to the COVID-19 global health crisis, ISS advisors are working remotely to serve you. We are processing immigration document requests, responding to emails, and updating our website. We have moved from an in-person document pick-up to providing mailing services for original documents. We are with you virtually!

Contact Us

Before you contact us, your answers are likely found on the following pages:

Still have a question? This is how you can reach us:

Using Navigate

If you are on OPT and graduated more than 1 year ago, please email us to request an appointment or visit us during OPT drop-in hours. Navigate may not work for you. 

Issues Accessing Navigate?

Try accessing Navigate directly:

On OPT and need to talk to an ISS advisor?

If you are approved for OPT and graduated more than 1 year ago the online appointment system may not work for you. ISS is now offering virtual drop-in advising for students on OPT every Wednesday afternoon. We also have several group adivising session.

For more information please visit our OPT Virtual Advising page. Please note it will require UBIT login to access.

Email Assistance

Monday - Friday 9AM - 5PM
**Please allow 3-5 business days for a response.

Phones (recorded information) 
(716) 645-2258