Due to the COVID-19 global health crisis, ISS advisors are working remotely to serve you. We are processing immigration document requests, responding to emails, and updating our website. We have moved from an in-person document pick-up to providing mailing services for original documents. We are with you virtually!
Before you contact us, your answers are likely found on the following pages:
Still have a question? This is how you can reach us.
For more complex immigration issues, please schedule a virtual appointment with an advisor using the Student Success Portal.
To make an appointment:
Monday - Friday 9AM - 5PM
**Please allow 3-5 business days for a response.
Phones (recorded information)
Have a quick question? ISS offers virtual drop-in advising Monday & Thursday afternoons.
To use ISS drop-ins:
If you don't see drop-in availability right away be sure to click the "View Drop-in Times" button on the bottom of the page. You cannot book a drop-in appointment & availability will only show during drop-in times.
If you are approved for OPT and graduated more than 1 year ago the online appointment system may not work for you. ISS is now offering virtual drop-in advising for students on OPT every Wednesday.
For more information please visit our OPT Virtual Advising page. Please note it will require UBIT login to access.