ISS provides important e-form services to thousands of F and J students through UB Global. ISS prioritizes e-form requests based on timing of submission and order of processing priority for the office.
Processing times are updated as needed based on the volume of requests and may vary. This means that two requests submitted on the same date may be processed on different dates.
Please find current estimated processing times measured in business days for ISS e-forms below. Please note the 1st business day is the first full day immediately following the submission of the e-form. Business days are Monday, Tuesday, Wednesday, Thursday, Friday. University holidays are not considered business days.
If you find that your request is outside of processing time, you can report this to our office by submitting a service request form.
If your request is outside of processing times, our team will review this information and follow-up with you to provide an updated timeline for the request or guidance on next steps.
We appreciate your patience with adjusted processing times as we work diligently to balance student needs with the high quality of care required to ensure accuracy in SEVIS reporting.
| E-form Title | Estimated Processing Time in Business Days |
|---|---|
| Academic Reduced Course Load | 7-10 |
| Adding an F-2 Dependent Step 1 | 3 |
| Adding an F-2 Dependent Step 2 | 7-10 |
| Curricular Practical Training | 12-15 |
| CPT Extension Requests* | 10 |
| F-1 CPT Pharm D IPPE/APPE Rotation | 12-15 |
| Final Semester Reduced Course Load | 7-10 |
| General Document Upload | 5-7 |
| Graduate Leave of Absence | 5-7 |
| I-20 Extension of Stay | 12-15 |
| I-20 Reprint | 7-10 |
| Initial Status I-20 Request | 12-15 |
| Medical Reduced Course Load | 7-10 |
| Request to End F-1 Status | 5-7 |
| SEVIS Transfer Request | 5-7 |
| Social Security DSO Letter Request | 5-7 |
| Travel Endorsement Request | 7-10 |
| Undergraduate Leave of Absence | 5-7 |
*CPT extension requests are currently accepted as emails from the academic department confirming they support the extension of the current CPT through a specific date (within acceptable dates as listed on our CPT page) and explaining the academic necessity for the work authorization extension.
| E-form Title | Estimated Processing Time in Business Days |
|---|---|
| Add New STEM Employment | 7-10 |
| Change of Employer While STEM Extension is Pending | 7-10 |
| Edit STEM Employment | 7-10 |
| I-20 Reprint Request - OPT | 7-10 |
| OPT Employment Reporting: SEVP Portal Issue | 7-10 |
| OPT Travel Endorsement Request | 7-10 |
| Post-Completion OPT I-20 Request | 12-15 |
| Pre-Completion OPT I-20 Request | 12-15 |
| Request for Cap Gap Extension I-20 | 12-15 |
| SEVP Portal Unlock Request | 1-3 |
| STEM Extension I-20 Request | 12-15 |
| STEM OPT Reporting | 5-7 |
| E-form Title | Estimated Processing Time in Business Days |
|---|---|
| Academic Reduced Course Load | 7-10 |
| Academic Training Application | 7-10 |
| Academic Training Evaluation | 7-10 |
| Change of Status Notification | 7-10 |
| Departure from UB | 7-10 |
| DS-2019 Extension of Stay Step 1 | 1-3 |
| DS-2019 Extension of Stay Step 2 | 12-15 |
| DS-2019 Reprint Request | 7-10 |
| Final Semester Reduced Course Load | 7-10 |
| General Document Upload | 5-7 |
| Medical Reduced Course Load | 7-10 |
| On-Campus Work Authorization Letter Request | 5-7 |
| Social Security ARO Letter Request | 5-7 |
| Travel Validation Request | 7-10 |
| E-form Title | Estimated Processing Time in Business Days |
|---|---|
| Change of Plans | 5-7 |
| Form DS-2019 | 5-7 |
| Form I-20 | 5-7 |
| I-94 Record** | 5-7 |
| Orientation Data Form | 5-7 |
| Passport | 5-7 |
| Visa Stamp | 5-7 |
** Processing times are for ISS e-form processing. If your I-94 needs a correction please note corrections take 2-4 weeks due to CBP processing times.
