Get help with IT services

Ways to contact us

About us

Tech Squad car at Baird Point.

The UB Tech Squad will help students with their tech, for free, in Silverman Library on North Campus, or schedule an appointment with them. Book with the link above, or see hours and services >

Most common questions

Faculty and staff

For A/V consulting and repair, consulting and design, and course capture, visit the Classroom Technology Support office, 104 Diefendorf, on South Campus.

Service-specific help

UB Print Anywhere (Wepa)

Support hours: Tickets 24/7, live support M-F, 7 a.m. to 7 p.m. ET

Panopto

Support hours: M-F, 8 a.m. to 8 p.m. ET

Zoom

Support hours: 24/7

UB Learns / UB Clicks / Teach Anywhere

Phone Support Hours

All hours are Eastern Time. Hours subject to change.

Monday, 5/23 - Sunday, 8/28*
Day Opens Closes
Monday 8:30 a.m.
5 p.m.
Tuesday 8:30 a.m. 5 p.m.
Wednesday 8:30 a.m. 5 p.m.
Thursday 8:30 a.m. 5 p.m.
Friday 8:30 a.m. 5 p.m.
Saturday Closed
 
Sunday Closed
 

*Holidays/Exceptions:

Monday, 5/30: Closed
Monday, 6/20: Closed
Monday, 7/4: Closed
Sunday, 8/28: Noon - 5 p.m.

Classroom Support Hours

All hours are Eastern Time. Hours subject to change.

Monday, 5/23 - Sunday, 8/28*
Day Opens Closes
Monday 7:30 a.m.
5 p.m.
Tuesday 7:30 a.m. 5 p.m.
Wednesday 7:30 a.m. 5 p.m.
Thursday 7:30 a.m. 5 p.m.
Friday 7:30 a.m. 5 p.m.
Saturday Closed
 
Sunday Closed
 

*Holidays/Exceptions:

Monday, 5/30: Closed
Monday, 6/20: Closed
Monday, 7/4: Closed
Saturday, 8/27: 9 a.m. - Noon