Welcome to the UBIT Help Center

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UBIT Help Center North Campus location, Capen Library.

UBIT Help Center in the 3rd Floor Silverman (Capen) Library, North Campus

Ways to Get Help

Recording by Panopto, Webex and Zoom help

For help with Panopto (M-F, 8 a.m. to 8 p.m. ET), call (855) 765-2341 or email support@panopto.com.

For 24/7 Webex assistance, call Cisco at (866) 229-3239.

For 24/7 help with Zoom, call (888) 799-8854 or email support@zoom.us.

Phone Support

All hours are Eastern Time. Hours subject to change.

May 18 - August 23*
Day Opens Closes
Monday 8:30a.m.
5 p.m.
Tuesday 8:30a.m. 5 p.m.
Wednesday 8:30a.m. 5 p.m.
Thursday 8:30a.m. 5 p.m.
Friday 8:30a.m. 5 p.m.
Saturday Closed
 
Sunday Closed
 

* Holidays / Exceptions:
Monday, May 25: Closed

Classroom Support

All hours are Eastern Time. Hours subject to change.

May 18 - August 23*
Day Opens Closes
Monday 8:30a.m.
5 p.m.
Tuesday 8:30a.m. 5 p.m.
Wednesday 8:30a.m. 5 p.m.
Thursday 8:30a.m. 5 p.m.
Friday 8:30a.m. 5 p.m.
Saturday Closed
 
Sunday Closed
 

* Holidays / Exceptions:
Monday, May 25: Closed