Tools for Supervisors: Helping You Manage the Tough Issues

You will learn how the UB Employee Assistance Program (EAP) can help you, the supervisor, manage challenging and sometimes very stressful workplace situations that can impact your ability to manage your people well and get the job done.

This class is for all staff who supervise employees, regardless of department, experience level, or team type. You’ll learn the many ways the UB Employee Assistance Program (EAP) supports supervisors, especially when navigating difficult or stressful team situations. Unaddressed challenges can affect your effectiveness, productivity, and the well‑being of your team—including you. Topics include performance, behavior, communication, personal struggles, workplace conflict, and other common supervisory concerns. You’ll leave with tools, resources, and support to handle these situations confidently.

On this page:

Learning Outcomes

  • Improve your ability to manage difficult workplace issues
  • Utilize the UB Employee Assistance Program to assist you as a Supervisor

Intended Audience

UB faculty and staff in a supervisory role

Prerequisites

None

Fee

Free

Class Schedule and Registration

Date Time Location
Wednesday, October 21, 2026
9:00 a.m. - 1:00 p.m. 324 Crofts Hall

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Instructor

Neil McGillicuddy

EA Professional

Employee Assistance Program

Phone: 716-645-4458

Email: nm23@buffalo.edu

Contact for Questions

Neil McGillicuddy

EA Professional

Employee Assistance Program

Phone: 716-645-4458

Email: nm23@buffalo.edu

The University at Buffalo is committed to providing reasonable accommodations to individuals with any disabilities. If you require accommodations to participate in this session, please contact Employee Engagement and Success at (716) 645-4459 or training@buffalo.edu prior to attending the workshop. Please allow ample time for our team to work with the Office of Accessibility Resources to arrange accommodations.