Employee Assistance Program (EAP) Confidentiality Policy

EAP's Confidentiality Policy is by authority of the New York State Governor's Office of Employee Relations.

We Respect Your Privacy

All information about you and your contact with EAP is kept confidential unless you provide written permission to disclose specific information to another party.

There are three exceptions to the confidentiality requirement: 

  • There is reasonable belief a client’s conduct places the client or another person, in imminent threat of bodily harm. Imminent threat is present if there is an immediate threat of physical harm.
  • There is reasonable belief to suspect that child or elder abuse has recently been or will be committed. This includes physical, emotional and psychological abuse and neglect.
  • The information is required to be disclosed by law, Executive Order or agency work rule.