Purchasing Apple Computers

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In partnership with Apple, UB has identified UB configurations that include a 3-year AppleCare warranty and is supported by UBIT. You can purchase other Apple products such as the MacBook Air, MacPro, iPads, Apple software, and other Apple accessories.

Consult Your IT Node for Workstation Standards

Not all brands and types of notebooks, desktops and tablets can be easily supported by the campus IT staff. Contact your information technology support staff for assistance. Find the support staff for your unit, department or academic area.

UB Apple Store

The UB 2020 workstation standards are listed under Recommened Systems on the UB Apple Store website.To shop at the UB Apple Store, you must create an Apple ID using your University at Buffalo email address.

Purchase Apple with eReq

To purchase Apple products from the UB Apple Store with an eReq, you have to create a proposal that you will attach to an eReq. All purchase orders are submitted directly to Apple and are shipped to a campus-only location. Off-campus locations are not permitted.

  1. Register your Apple ID as a propser with UB Store 74361. New customers should click on Register. Apple will approve your request to register and will send you a confirming email within 1-3 business days. 

2.  Log in to the UB Apple Store  — 74361. The UB 2020 configurations are listed under Recommended Systems. Other Apple products are available under the main page tabs.

3. Follow screen menus to configure your system and add items to your cart.

4. To get help, scroll to the bottom of the page and click Help. On the Help page, click Navigating the Store or Frequently Asked Questions.

5. Save your cart as a Proposal using your name, phone number and email address.  Apple will email the proposal to you within 1 hour. Save it to your desktop. 

6. When you receive the proposal, create an eReq, attach the proposal and submit it for processing.

Purchase Apple with Procurement Card (PCard)

  1. Register your Apple ID as a propser with UB Store 804750. New customers should click on Register. Apple will approve your request to register and will send you a confirming email within 1-3 business days. 

2.  Log in to the UB Apple Store  — 804750. The UB 2020 configurations are listed under Recommended Systems. Other Apple products are available under the main page tabs.

3. Follow screen menus to configure your system and add items to your cart.

4. To get help, scroll to the bottom of the page and click Help. On the Help page, click Navigating the Store or Frequently Asked Questions.

5. Follow the screen prompts to complete your PCard purchase. 

Restrictions

  • Apple does not permit the use of personal credit cards for tax-exempt purchases online, via the 1-800 number or in Apple retail stores. You must use a UB procurement card for tax exempt purchases.
  • Apple prohibits resellers from selling to higher education institutions, therefore UB cannot use a purchase order or procurement card to purchase Apple products from resellers such as Best Buy, CDW-G and B&H Photo.
Apple Store at Walden Galleria

The Apple Retail Store in the Walden Galleria does not accept purchase orders. You must use your Procurement Card for in-store tax-exempt purchases.

Returns and Credits

Most manufacturers and resellers have limited return policies or fees applied to returned items. It is important that you contact the buyer associated with your order (not the vendor) to resolve any issues.

Apple Consultation and Support

For quotes or consulting, contact:
Wendi Mote
mote@apple.com
1-512-674-6818

Mobile Users: Swipe to scroll table

Apple Support Type
Phone Number

Education Customers Support

1-800-800-2775

For Order Status (need PO or order number) 1-800-800-2775

Assistance with a Proposal

1-800-780-5009

Education Customers Sales

1-800-780-5009

Register and Help with UB Apple Store

1-800-800-2775 ext. 6

Enterprise

1-866-752-7753

Contact an Expert

UB Purchasing department

Lauren Fenush

Purchasing, Procurement Services

Phone: 716-645-4526

Email: lfenush@buffalo.edu

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