Installation
Cisco Call is a plugin for MS Teams that relies on the Cisco Webex application for telephony services. Once Webex is installed, it will run silently in the background. It is important to note that Webex does not have Instant Messaging (IM) or chat room services; use MS Teams for this purpose.
Step 1: Install the Webex app
Webex is available for download on the respective platform sites:
- UB-issued machines:
- Windows - Software Center
- Mac - Self Service app
- Self-managed machines
- iPhone - App Store
- Android - Google Play
For mobile devices, make sure to install the Webex client and not the Webex Meeting app.
During installation you MUST allow all the access it requests or else it will not run properly.
Step 2: Add Cisco Call to MS Teams and Pin it to the App Bar
1. At the bottom of the left panel (“App Bar”), click on the +Apps button
2. Enter Cisco Call in the search bar
3. Select Open
4. Cisco Call will now appear at the bottom of the App Bar. To prevent it from randomly disappearing, right-click and Pin it into the App Bar.
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