Building partnerships through collaboration.
CSEA Administrative Assistant Traineeship
Acquire the coursework and training you need for the CSEA Administrative Assistant 1 job title.
The NYS and CSEA Partnership for Education and Training is offering several opportunities for CSEA-represented NYS employees to acquire the coursework they need to meet the training requirements for the Administrative Assistant 1 job title. Trainees will be required to take four mandatory and four elective courses in the following competencies:
- Computer Skills and Technology - Microsoft Word Basics (mandatory) and one elective course
- Interpersonal and Customer Relations - Customer Service (mandatory) and one elective course
- Professionalism and Self-Management - The Organized Office Worker (mandatory) and one elective course
- Verbal and Written Communication - Successful Business Writing (mandatory) and one elective course
Learning Outcomes
- Communicate more effectively with others — verbally and non-verbally by understanding your predominant style of communication
- Identify the factors that may impact the way others interpret your messages
- Understand other people's communication styles, which will improve your interactions, build trust and achieve results
- Enhance your relationships and networks
- Increase your influence with others by flexing your communication style
Intended Audience
CSEA-represented NYS employees looking to acquire the training requirements needed for the Administrative Assistant 1 job title.
Prerequisites
None
Fee
Free
Workshop Schedule and Registration
Log in to UB EDGE to view workshop dates and register. (Don't have a UB EDGE account? Search for dates on the UB Calendar and email training@buffalo.edu or call 716-645-4459 to register.)
May Also Interest You
Instructor
Contact for Questions
Kerry Gangi
Program Coordinator and Communications Specialist
Employee Engagement and Success
Phone: 716-645-4459
Email: training@buffalo.edu
The University at Buffalo is committed to providing reasonable accommodations to individuals with any disabilities. If you require accommodations to participate in this session, please contact Employee Engagement and Success at (716) 645-4459 or training@buffalo.edu prior to attending the workshop. Please allow ample time for our team to work with the Office of Accessibility Resources to arrange accommodations.