For Internal Customers - General Users

Guidance for university customers who are not designated as cost approvers on accounts in Blue Services. These users will need to request access to the lab or group associated with their cost approver in order to engage with a service center.

Log in to Blue Services  log in to ilab

Authorized sign-on credentials are required.

VIEW → all active cores
Need help or have questions?

Visit our Business Services Support Hub to submit and track requests and access helpful resources.

User Guides

  • Registering with Blue Services (iLab) for UB Users
    6/1/26
    Steps for registering with Blue Services, powered by iLab, for faculty, staff and students acting on behalf of the University at Buffalo.
  • Logging in to Blue Services (iLab) for UB Users
    6/1/26
    Steps for logging in to Blue Services, powered by iLab, for faculty, staff and students acting on behalf of the University at Buffalo.
  • Managing Your Profile
    6/1/26
    My Profile contains important information regarding your account. When accessing My Profile, you can edit certain information and view other information related to your profile.
  • Navigating Blue Services (iLab)
    6/1/26
    An in-depth breakdown of the Blue Services (iLab) user interface for users to familiarize themselves with the system.
  • Request Access to Group
    6/1/26
    Steps for requesting access to additional groups.
  • Request Services in iLab
    6/1/26
    Learn the layout of the Request Services tab, how to initiate a service request, complete forms, enter payment and understand the request approval workflow.
  • Schedule Equipment
    6/1/26
    Learn the layout of the Schedule Equipment tab, how to view the calendar, create, change and cancel reservations, create repeating reservations and reserve multiple resources at once.

Definitions

Related Terms and Definitions
Blue Services/iLab Term Description UB Equivalent Term

Lab/Group Member

Any member of a lab or group that does not have any special administrative rights.

Service Center Customer

Service Center User

Videos

Using Blue Services—Log in, Register, Manage Access [4:02]

In this video, you'll learn how to sign in or register with Blue Services. We'll also cover extra steps for cost approvers.

Navigating Blue Services Training [32:27]

This training is for any user or customer of the service centers. This training will show you how to register, make reservations, and submit requests within service centers.