Correct a Returned Expense Report

If your submitted expense report is returned to you by a supervisor, cost approver or a processor in the Travel office, correct it per their comments and resubmit.

How to Correct a Returned Expense Report

1. Receive Email Notification

  • You will receive an email notification from the system if your submitted expense report has been returned to you.
  • Click the link in the email to log in to Concur to view the returned report.

2. Go to Returned Report

  • On the home page, click Expense in the top menu bar to view your active expense reports.
  • Find the report in red that says Returned (Figure 1).

3. Correct Report

  • Comments as to why the report was returned will show under the report name OR you can click View Report Timeline. (Figure 2 and Figure 3)
  • View Report Timeline will also show you the timeline of the expense, who added the comments and where the expense is now. (Figure 3)
  • To add a comment to this expense click Add Comment on the Report Timeline screen.  
  • Click Save to save comment.   
  • Click Closed when finished. 

4. Resubmit Report

  • When finished making corrections, at the top of the report click Submit Report.
  • The report will be sent back to your supervisor for approval and must go through the entire workflow again.