Correct a Returned Expense Report

If your submitted expense report is returned to you by a supervisor, cost approver or a processor in the Travel office, correct it per their comments and resubmit.

How to Correct a Returned Expense Report

1. Receive Email Notification

You will receive an email notification from the system if your submitted expense report has been returned to you.
Click the link in the email to log in to Concur to view the returned report.

2. Go to Returned Report

On the home page, click Expense in the top menu bar to view your active expense reports.
Find the report in red that says Returned and click on it to open it (Figure 1).

Zoom image: Figure 1

Zoom image: Figure 1

Find the returned report in red and view the comment.

Figure 1

3. Correct Report

Click View Report Timeline button to view any comments made on why the report was returned. (Figure 2)

Zoom image: Figure 2

Zoom image: Figure 2

In Comment History, you will see the most recent comment at the top of the list.

Figure 2

Report Timeline will show you the timeline of the expense, who added the comments and where the expense is now (Figure 3).

Zoom image: Figure 3

Zoom image: Figure 3

Report Timeline screen

Figure 3

To add a comment to this expense click Add Comment on the Report Timeline screen.
Click Save to save the comment.
Click Closed when finished.

4. Resubmit Report

When finished making corrections, at the top of the report click Submit Report.
The report will be sent back to your supervisor for approval and must go through the entire workflow again.