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State Non-Employee Travel (NET) Card Conversion
Review important details about the State Non-Employee Travel (NET) Card conversion from CITI to JPMC, including when to stop using your current NET card and how to obtain and activate your new NET Card.
Updated September 26, 2022
On this page:
Last Day to Use CITI NET Card is Oct. 5
- The last day to use your CITI NETCard is Wednesday, October 5, 2022. After October 5, CITI will automatically close and deactivate your existing NET card. Any attempted transaction will fail.
When Can I Start Using My New NET Card?
New JPMC NET cards can be activated and used immediately.
Conversion Timeline and To-Dos
Dates | Activity | What You Need to Do |
|---|---|---|
09/29-10/3 | New Card Pickup North Campus (see location and times below). | Pick up your new JPMC NET Card. |
10/6 | CITI will close and deactivate all active NET Cards. | Stop using your CITI NET Card. |
10/4-10/5 | New Card Pickup South Campus (see location and times below) | Pick up your new JPMC NET Card. |
10/6 | New Card Pickup Downtown Campus (see location and time below) | Pick up your new JPMC NET Card. |
How Do I Get a New NET Card?
- All existing CITI NET Cards have been submitted to JP Morgan Chase for conversion.
- Card Programs Office within Business Services will distribute new JPMC NET Cards to cardholders.
- Pick up your new JPMC NET Card in person during an open session at either North Campus, South Campus, or Downtown
- You may pick up your new Card at the location and session of your choice. This is a walk-up service. Registration is not required.
- Bring your old CITI NET Card with you when you pick up your new Card. Card Programs Office within Business Services will properly dispose of it in accordance with University policy.
North Campus - 1 Capen - Consultation Rooms A and B
Session 1: Thursday, September 29 from 10 a.m. – 2 p.m.
Session 2: Monday, October 3 from 12 p.m. - 4 p.m.
- Remember to bring your old CITI NET Card and photo ID
- Do not check in at the 1Capen Concierge desk. Proceed directly to the Consultation Rooms located along the far right wall inside 1Capen. If another cardholder is being served, kindly take a seat on one of the sofas or chairs until our staff member is available to assist you.
South Campus – 1 Diefendorf Consultation Rooms A and B
Session 1: Tuesday, October 4 from 12 p.m. - 4 p.m.
Session 2: Wednesday, October 5 from 9 a.m. - 1 p.m.
- Remember to bring your old CITI NET Card and photo ID
- Do not check in at the 1Diefendorf Concierge desk. Proceed directly to Consultation Rooms located directly to the left when entering 1Diefendorf. If another cardholder is being served, kindly take a seat on one of the chairs until our staff member is available to assist you.
Downtown – Conference Room 6129 - 955 Main Street
One session only: Thursday, October 6 from 9 a.m. - 1 p.m.
- Remember to bring your old CITI NET Card and photo ID
- Exit the elevator on the 6th floor to the left, Pass the Office of Medical Computing and Psychiatry conference room, conference room 6129 is on your left.
What If I Can’t Pick Up My New NET Card?
If you can’t pick up your JPMC NET Card at an open session, contact us at ubs-cardprograms@buffalo.edu to make alternative arrangements to obtain your card
What You Need To Know About The Monthly Certification Process
- We do not anticipate major changes to the monthly certification process; your transactions will continue to be reconciled within Concur.
- Converting the information feeds from CITI to JPMC within Concur is underway. We will advise you of any potential changes regarding your certifications in a separate communication once the feed conversion is finished.
Contact an Expert
Valerie Dennis
Asset Management, Card Programs and eProcurement
Financial Management
Phone: 716-645-2604
Email: vlb5@buffalo.edu
We understand how critical the NET Card program is for your travel needs, and we are committed to providing you with service excellence throughout the conversion period.