Published September 10, 2020
Your UB Zoom account is a premium account that you’ll need in order to access UB classes and meetings held using Zoom. When given the option, always sign in using SSO—if you use Google or Facebook to sign in, you may run into problems later.
When signing into Zoom, you sometimes see three options:
Using Google or Facebook to sign into Zoom will cause problems when accessing UB content, because these options don’t sign you into your UB Zoom account.
Signing into Zoom with Google or Facebook signs you into a free account that isn’t associated with UB, even if you enter your @buffalo.edu email. It may be difficult to tell the difference between this free account and your UB account, but you won’t have access to all the classes or meetings you would normally.
To avoid these problems, always use the Sign in with SSO option when signing into Zoom and enter buffalo for your company’s domain.
When you click “Sign in with SSO,” it will start by asking for your company domain, ending in .zoom.us. Enter buffalo, then you’ll be able to log in with your UBITName, password and Duo two-step verification, and you’re all set!
If you already used your @buffalo.edu email address to create a free Zoom account, either purposefully or by accident, follow the steps for switching your account to a UB Zoom account on the UBIT website.
For more information on using your UB Zoom account to host and participate in online meetings, visit buffalo.edu/ubit/zoom.
Zoom offers 24/7 support by submitting a ticket to https://support.zoom.com/hc/en-us/requests/new.
To report Zoombombing or other incidents related to security while using Zoom, contact the UBIT Help Center.